Pricing Implementation Lead

Pricing Implementation Lead

• Take ownership of pricing change delivery, coordinating activity across Pricing, Underwriting, IT and platform teams to ensure successful implementation from planning through to release.


• Play a key role in governance and change planning, helping shape deployment activity, manage risks, support regulatory compliance and drive continuous improvement across Deployment & Assurance processes.


• 80% hybrid working with 20% from our Stratford Upon Avon Office. (12 Month Fixed Term Contract)

About the role

As a Pricing Implementation Lead within our Deployment & Assurance team, you’ll coordinate and drive the successful implementation of pricing changes across our live systems. Acting as the bridge between Pricing, Underwriting, IT and deployment teams, you’ll help ensure changes move smoothly from development and testing into production while meeting governance, audit and regulatory requirements.

You’ll lead the planning and coordination of pricing change activity, maintaining visibility of upcoming releases, identifying dependencies and helping teams navigate competing priorities. Working across multiple products and platforms, you’ll ensure stakeholders understand implementation requirements, release timescales, resource implications and potential risks, supporting the successful delivery of pricing, data and classification changes.

Governance and quality form a significant part of the role. You’ll oversee testing and quality assurance activities, maintain strong audit and evidence standards and help ensure all changes are supported by appropriate controls and documentation. You’ll contribute to regulatory and governance processes, helping the business maintain transparency, accountability and compliance throughout the pricing change lifecycle.

Alongside delivery responsibilities, you’ll investigate issues, support root cause analysis and identify opportunities to improve processes, controls and ways of working. You’ll work closely with colleagues across Deployment & Assurance and the wider Pricing function to ensure changes are delivered efficiently, consistently and with a strong focus on customer outcomes.

Internally this role is called Lead Pricing Analyst.

About you

You’ll have experience working in a structured, process-led environment where planning, coordination, governance and delivery are key. You may have gained this experience within financial services, operations, administration, project support, change delivery or another environment where accuracy, controls and stakeholder coordination are important (Insurance industry experience is highly desirable). Most importantly, you’ll be confident taking ownership of activity, coordinating multiple priorities and helping others navigate complex processes.

You’ll bring good data handling and Excel skills, including experience of working with spreadsheets and ideally using VLOOKUPs and PivotTables. While this role works closely with pricing changes, it is focused on implementation, governance, coordination and delivery rather than complex pricing modelling or advanced technical pricing analysis.

You’ll bring a combination of the following skills and experience:

• Implementation and deployment leadership, with experience coordinating change activity and ensuring successful delivery across teams and systems.


• Testing and quality assurance, combined with strong attention to detail and a commitment to maintaining high standards of accuracy.


• A strong understanding of governance and risk controls, demonstrating accountability for audit requirements, evidence management and compliance activities.


• Confidence in systems and process navigation, supported by strong planning and forward-thinking skills to manage dependencies, timelines and changing priorities.


• Excellent organisation and prioritisation, with the ability to balance multiple implementation activities, stakeholders and deadlines.


• A proactive approach to problem solving, root cause analysis and process improvement, alongside effective communication when working with colleagues and stakeholders across the business.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary Up to £40,000 + 10% annual bonus + benefits package


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.