Personal Lines Pricing Specialist

Personal Lines Pricing Specialist

• Join a people-focused, mutual organisation committed to fair and accurate pricing

• Shape the future of General Insurance pricing through technical leadership, innovation and strategic insight, across our Personal Lines business

• Work from home up to 80% of the time, supporting a healthy work-life balance

About the role

Working in Pricing at NFU Mutual is different. With a focus on customers rather than shareholders, our work has a direct impact on protecting livelihoods, supporting local communities, and helping our Agency Network deliver exceptional service.

Our Pricing team is driving advancements in our pricing processes to deliver fair, insight-driven outcomes. We're also expanding into new digital distribution channels, creating exciting opportunities to rethink and enhance our pricing approaches.

Join our Personal Lines Pricing team as a Pricing Specialist and play a key role in shaping how we price our products. You'll develop and enhance pricing models, influence strategy, and work with teams across the business to solve complex problems and deliver fair, accurate pricing for customers. A key part of the role will be identifying opportunities to streamline and automate pricing processes, helping us deliver insights and pricing changes more quickly and efficiently. You'll also help build capability within the team and drive continuous improvement in our tools and ways of working.

The role will be based out of our Stratford-upon-Avon offices, where you will need to spend 20% of your time, with up to 80% home-working on offer.

About you

You're a highly experienced pricing professional with a strong track record of developing pricing solutions and using analytical insight to influence business decisions. You combine deep technical expertise with commercial awareness and enjoy identifying opportunities to improve pricing capability, effectiveness and performance.

You thrive in environments where you can challenge conventional thinking, influence stakeholders and drive positive change. Comfortable operating at both strategic and technical levels, you can translate complex analysis into compelling recommendations and communicate effectively with both technical and non-technical audiences.

You are naturally inquisitive and forward-thinking, with the credibility and confidence to influence decision-making across functions. Alongside your technical capability, you're passionate about developing others, sharing knowledge and helping teams succeed.

So, the ideal candidate will have:

• Significant experience within a General Insurance pricing function with responsibility for pricing outputs (knowledge of Personal Lines insurance would be highly desirable)


• Extensive experience developing, reviewing and enhancing risk pricing models and technical rates


• Experience developing innovative pricing approaches, or technical solutions


• Experience of online distribution channels and digital pricing environments would be advantageous


• Experience using pricing software such as Emblem and Radar as well as SQL and data science techniques (desirable)


• Experience coaching, mentoring and developing technical colleagues


• The ability to build credibility and influence at senior stakeholder level

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary – circa £75,000


• Annual bonus (up to 25% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Private medical insurance + options to add family members


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.