Personal Assistant to the Risk Director

Job Description

Personal Assistant to the Risk Director

• Provide exceptional executive support at senior leadership level


• Play a key role in coordinating high‑impact meetings and events across the Division


• Hybrid 60% homeworking available and 40% in Stratford upon Avon

About the role

We’re looking for an experienced and highly organised Personal Assistant to provide proactive, confidential and professional support to the Risk Director. In this pivotal role, you’ll take ownership of complex diary and itinerary management, coordinate key Divisional activities, and ensure the smooth running of day‑to‑day demands. Your work will directly contribute to the effectiveness of the Risk Director and the wider Risk Division, helping us continue to deliver a first‑class service across the organisation.

As PA to the Risk Director, you will be trusted to manage a wide range of responsibilities that require judgement, discretion and outstanding organisational ability. Your role will include:

• Managing the Risk Director’s inbox and enquiries, prioritising communication and handling sensitive matters with absolute confidentiality.


• Planning, coordinating and maintaining complex schedules, including meetings, travel, conferences and events, adapting quickly to changing demands.


• Preparing and quality‑checking documents, reports, presentations and briefing materials to ensure accuracy and readiness ahead of key meetings.


• Organising the administration of important meetings and Divisional events, covering agendas, papers, logistics, venues and a seamless attendee experience.


• Monitoring and coordinating Divisional budget activities to support effective financial control.


• Maintaining secure, compliant and well‑structured filing and record management systems.


• Supporting the onboarding and induction of new colleagues, ensuring processes and documentation remain up to date.

This is a varied, fast‑paced role where no two days are the same, and where your ability to anticipate needs, communicate clearly and remain composed under pressure will be key to your success.

About you

You will be an experienced PA who thrives in a senior leadership environment and enjoys being at the centre of a dynamic and high‑performing function. You’ll bring:

• Proven experience providing proactive PA support at Board Director or senior leadership level.


• Strong planning, organisational and multitasking skills, with the ability to manage competing priorities effectively.


• High levels of discretion, integrity and professionalism when working with confidential information.


• Excellent communication skills, producing clear and accurate written and verbal outputs.


• Advanced use of Microsoft 365, including confidence in producing high‑quality documents and reports.


• Experience planning and coordinating events, meetings or large‑scale activities.


• Strong relationship‑building skills, with the ability to work effectively with senior stakeholders and colleagues across the business.

• Initiative, problem‑solving capability and the confidence to anticipate needs.


• Ability to remain calm, organised and focused in a fast‑moving environment.

Qualifications

• A degree or business administration qualification is desirable but not essential.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary Up to £42,000 dependent on experience


• Annual bonus (up to 10% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.

We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.