IT Project Manager

Job Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,000 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 12,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Opportunity:

As part of our growth, we're expanding our IT Operations team to introduce a role specialising in IT projects. This position plays a vital role in overseeing and coordinating IT projects to enhance overall efficiency, security and excellence across IT here at Multiverse.

Responsibilities:

1. Project Coordination: Manage and coordinate strategic, cross-functional IT initiatives that impact the organisation.

2. Efficiency Enhancement: Proactively identify opportunities to improve efficiency and value in IT systems and processes.

3. Operational Planning: Contribute to the development and execution of operational plans for key IT projects, ensuring milestones are defined.

4. Quality Assurance: Ensure smooth operation of cross-business IT systems, adhering to quality standards and organisational objectives.

5. IT Project Support: Assist in specialised IT projects, including process mapping, and business/systems needs analysis.

6. Team Collaboration: Work closely with various teams, contributing to regional expansion, system adoption, and knowledge systems from an IT perspective.

This role reports to the IT Ops team and focuses on coordinating IT projects to contribute to the overall success and growth of our organisation through effective IT operations support.

What You'll Need:

1. Project Management & Support: Strong ability to deliver high-quality results on time, with experience supporting and leading complex projects ideally within an IT or technical environment. Previous experience supporting an organisation to achieve ISO27001 accreditation would be highly advantageous.

2. IT Operations Exposure: Familiarity with IT operations, consulting, or business planning roles in dynamic environments.

3. Stakeholder management - Ability to demonstrate strong communication and relationship management with stakeholders at all levels. Being the go-to person in your field.

4. Results-focused Mindset: Actively contribute to team impact in a constantly evolving environment.

5. Analytical & Proactive: Comfortable with numbers, data analysis, and proactive support for IT-related challenges.

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all-in-one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company-wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.