Multiverse • London

Compliance Associate (Apprenticeships), UK

Employment type:  Full time

3–4 days/week at home

A little flex time

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Job Description

We are Multiverse, a tech scaleup with a social mission. We’re creating a diverse group of future leaders by building an outstanding alternative to university and corporate training, through the power of professional apprenticeships.

We’re one of the fastest-growing businesses in Europe and rapidly expanding in North America, working with over 500 clients including Facebook, KPMG, Morgan Stanley and the NHS. In June 2022, we broke the EdTech funding record (again!) by announcing our $220m Series D, making Multiverse the UK’s first ever EdTech unicorn.

Join us on our journey to democratising access to the best careers and learning opportunities.

The Opportunity

Our UK ESFA Compliance Team is at the heart of Multiverse: accountable for the management of all apprentice records and responsible for the design and delivery of best-practice processes for apprentice funding.

We are looking for a Compliance Associate (Apprenticeships): someone who is passionate about delivering operational excellence and driven to constantly improve their ways of working. This role would cover core administrative tasks for apprentice enrolment, including uploading apprentice records, collating key documentation and guiding employers on the requirements. As you develop in the role, you will contribute to the efficient running of the team via projects of process improvement.

You will be working in a supportive, friendly & collaborative team, ensuring that Multiverse delivers an excellent service, whilst adhering to the rules governing apprenticeships.

What you’ll do

  • You will be responsible for uploading information on the Digital Apprenticeship Service (DAS), the platform employers use to keep track of their apprentices and the funding to pay for the training.

  • You will be proactive in flagging issues and supporting employers to onboard apprentices on DAS

  • You will keep track of the DAS requests statuses and flag any requests not received or incorrect.

  • You will work with your team lead to report to sales team what are our requirements and raise issues as the month progresses

  • You will be responsible for carrying out the compliance checks on data, spotting and recording errors, and communicating these to the relevant stakeholders in Multiverse (Account executives, coaches, Quality team, EPA Team).

  • You will be a valued and trusted business partner within the wider Multiverse team, supporting in particular the Sales team

  • You will be part of a Compliance Team which continuously seeks process improvement, learning from experience to build better, more efficient processes

  • You will be take ownership of process improvement, learning from experience to build better, more efficient processes

Salary band: £28,000 per annum plus eligible for internal bonus scheme


  • You are highly organised: you like to make sure everything is always in order, and you like to help everyone else to be organised too

  • You are good at prioritising and are able to complete multiple tasks to different deadlines

  • You have excellent attention to detail - you spot when there are things out of place, and put plans in place to fix them

  • You communicate effectively

  • You are a problem solver: you are always thinking about ways to make your life, and the lives of those around you, easier

  • You like data and numbers: you like numbers, are familiar with Excel and able to spot patterns quickly

  • Can feasibly commute to the London office (Baker St.) once per week


  • Time off - 27 days holiday, plus 6 additional days off: 1 life event day, 1 volunteer day and 4 company-wide wellbeing days

  • Health & wellbeing - private medical Insurance with Bupa, a medical cashback scheme, life insurance, and access to Spill - all in one mental health support

  • Hybrid & remote working - weekly visits to the London office

  • Equity - every Multiverse has ownership in the business through equity options

  • Team fun - weekly socials and regular offsite events

Our commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.


All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Company benefits

Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Work from anywhere scheme
27 days annual leave + bank holidays
Enhanced sick pay
Pregnancy loss leave
M-powered days - Company wide wellbeing days where the whole company shuts down once per quarter.

We asked employees of Multiverse how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done
Working at Multiverse

Company employees


Gender diversity (male:female)


Office locations

London, New York & Remote

Funding levels


Hiring Countries

United Kingdom
United States
What employees are saying

Especially since our work spans many time zones (US West Coast to UK) there's a lot of flexibility since there are different folks that work together at different times. I can plan early days for when I need to connect with folks that are ahead of me (time zone-wise) or later on days that I'm working with US folks and doing heads-down work. I appreciate that my leaders know that I will get my work done and if I need to go to appointments or take time mid-day, that is supported.

Multiverse Employee

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