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Mondelēz International • United Kingdom

Customs Clearance Assistant

Employment type:  Full time

Job Description

Job Description

Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the life science, healthcare and food sectors.

Main Responsibilities:

Customs clearance:

  • Provide customs clearance instructions on imports to carriers with valid commodity codes, import duties, customs compliance

  • To collect all import and export shipping documentation (Airway bill, Commercial Invoices, Customs Documents, Proof of Delivery) from Freight Forwarders and Customer Service teams on a daily basis to UK Customs Requirements. Once data is obtained ensure it is tracked and documents correctly to comply with HMRC Requirements.

  • Checking & monitoring of Freight/courier invoices for payment ensuring accurate posting in accounting system

  • To Follow up with customer and Freight Forwarders to obtaining missing documentation in a timely manner, this involves working with tight deadline. The Daily leasing with customers and carriers to check products have been delivered and the correct information has been provided and being confident in chasing and dealing with the demands of the business.

  • Liaise with Quality Control and commercial team to check import/export controls and licensing requirements

  • Liaise with, customers, suppliers, necessary agents and customs authorities to address any issues/questions arising from business activities

  • Check invoices for both import and export brokerage and liaise with the broker / finance to resolve any invoice / payment issues

  • To stay up to date with current legislation relevant for import and export documentation requirements to ensure compliance

Accounting Support

  • Complete responsibility for managing customer purchase orders

  • Chase customers for missing purchase orders in timely manner

  • Resolve PO issues with customer ensuring invoice and PO matches as per the customer requirements

  • Manage portal customers ensuring invoices are uploaded on time and resolve queries raised on the customer portal

  • Ensure that every PO received from customer has budget and maintain database to ensure new PO is requested once budget is utilised

  • Act as a cover for finance team

Experience required:

  • Experience in import and export compliance, ideally within the freight-forwarding or within commercial environment.

  • Experience with import and export customs clearance.

  • Knowledge of customs requirements and formalities with particular focus on UK & EU imports and exports

  • Proficient with Microsoft packages especially MS Office

  • Flexible with their working hours

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

  • Opportunities to learn and develop

  • Flexible working

  • Performance Related Bonus scheme

  • Contributory pension (up to 11% employer contribution)

  • Life assurance

  • 27 days holiday allowance (possibility to buy 5 extra days) + bank holidays

  • Employee Assistance Programme (EAP)

  • A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc.)

No Relocation support available

Business Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please explore: Website YouTube LinkedIn Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#RSSL

Job Type

Regular

Transportation, International Logistics & Customs

Customer Service & Logistics

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution

Working at Mondelēz International

Company employees:

4500

Gender diversity (m:f):

55:45

Hiring in countries

Brazil

Bulgaria

Colombia

India

Ireland

Mexico

Peru

Poland

Slovakia

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
Flexible

Flexible

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023