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Mondelēz International

Customer Collaboration Specialist

Location:  Birmingham, United Kingdom | United Kingdom
Location flexibility:  3 office days / week
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Mondelēz International

UK Customer Collaboration Manager

Birmingham, UK | United Kingdom

Mondelēz International

Customer Service Representative (F/M/X)

Warsaw | Poland

Mondelēz International

Customer Care Clerk (m/w/d)

47 000 € per annum

Vienna, AT | Austria

Mondelēz International

Material Scheduler

Coolock, Dublin, Ireland | Ireland

Mondelēz International

Specialist Export & Transport

Clinceni, RO

Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.

How you will contribute

You will:

  • Serve as a dedicated contact (business partner) for a defined set of customers for order management

  • Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)

  • Have regular direct contact with customers (supply chain or buying department) regarding logistics

  • Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs

  • Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country

  • Organize transport via third-party logistic operators and ensure on time delivery

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Good numerical, analytical and logical reasoning skills

Apply
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Flexa

Microsoft office applications

  • High-level of SAP competence

  • Within an FMCG/CPG company

  • A customer-facing role in customer service, logistics or sales

  • An order-to-cash environment

  • Good knowledge of the total supply chain/order-to-cash process

  • Strong analytical and problem-solving skills

    • More about this role

    ***Secondment for 12 month***

    Work schedule: hybrid model (3 days from the office, 2 days work from home)

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    Relocation Support Available?

    No Relocation support available

    Business Unit Summary

    We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

    Our people make all the difference in our succes

    Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Excited to grow your career?

    We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

    IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

    Job Type

    Temporary (Fixed Term)

    Order Management (OTB)

    Customer Service & Logistics

    Working at Mondelēz International

    3 office days / week

    A little flex time

    Company employees:

    4500

    Gender diversity (m:f):

    55:45

    Hiring in countries

    Austria

    Belgium

    Brazil

    Bulgaria

    Croatia

    Czechia

    Estonia

    France

    Germany

    Greece

    Hungary

    India

    Ireland

    Italy

    Kazakhstan

    Latvia

    Office Locations

    Company benefits

    Open to part-time employees
    Open to job sharing
    Open to compressed hours
    Health insurance
    Mental health platform access
    Enhanced maternity leave
    Enhanced paternity leave
    Adoption leave
    Shared parental leave
    Tax-free childcare
    Cycle to work scheme
    On-site gym
    Faith rooms
    Salary sacrifice
    Life assurance
    Annual pay rises
    Annual bonus
    Sabbaticals
    Company car
    Skilled worker visas
    Volunteer days
    Charity donation scheme
    Lunch and learns
    Enhanced pension match/contribution – double match contribution up to 11%
    Family health insurance
    Religious celebration leave
    Equity packages
    Share options
    401K
    Referral bonus
    Further education support
    Mentoring
    Open to part time work for some roles
    Critical Illness Insurance
    On-site catering
    Secure on-site parking
    Bike parking

    Awards & Accreditations

    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2026
    Most loved - Medium companies

    Top 5 - Most loved - Medium companies

    Flexa awards 2026
    Most Family Friendly Company

    Top 5 - Most Family Friendly Company

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Most Flexible Company

    Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Most Inclusive Company

    Flexa awards 2025
    Most flexible companies

    Most flexible companies

    Flexa100 2024
    Consumer Goods

    Consumer Goods

    Industry awards 2023

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