Area Customer, Service & Logistics Senior Director - Northern Europe

Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

Lead the E2E Customer Service & Logistics (CS&L) in the Northern European geography covering all process areas from plan-to-cash, including Projects. You will define and enable the delivery of the service, cash, cost, quality and safety targets of the markets in line with the CS&L strategic vision.

You are the face of the supply chain towards the commercial organization and will enable the infusion of the commercial situation into the overall supply chain team in your geography.

How you will contribute

You will:

• Develop and execute a strategy to ensure delivery of cash, cost and service targets in daily operations and for specific projects (innovation, productivity, supply network design)
• Build and lead a diverse, engaged and high performing organization including. Recruit, retain, engage, develop and manage talent to ensure there is a pipeline for critical positions
• Collaborate fully with internal (commercial and supply chain teams) and external stakeholders (customers and third-party providers) so objectives are met
• Ensure business goals are achieved through the effectiveness of the IBP process
• Define logistics service operational guidelines (i.e., defining guidelines, parameters, service levels and standards) in which local third-party providers operate
• Deliver process and performance excellence, looking for opportunities to continuously improve across all CS&L areas (demand and supply planning, customization, warehousing and transportation, order-to-cash and cash-to-bill)
• Lead the master plan to progress in the digital journey, driving agility and capability

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Previous senior leadership role and experience in CS&L in a large multinational business in logistics and related fields with concentration in Customer Service, Planning (demand/innovation, production and replenishment) and 3rd Party Logistic providers.
• Strategic agility and business acumen
• Ability to lead and navigate in a complex matrixed organization
• Demonstrates credibility and presence, consistently role modelling our values
• An end-to-end mindset with an Understanding of process linkages and impact across the entire business
• Ability to create a high-performing, agile organization demonstrating strong people and team management skills
• A role-model for diversity and inclusion who is able to create a diverse and equitable culture of belonging
• Can demonstrate experience of ensuring supply chain readiness in delivering innovation and new products to the market
• Strong understanding of the digital agenda from citizen developers thru to big capability upgrades and ability to create a roadmap for the function

More about this role

Work schedule: 100%

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Network Management

Customer Service & Logistics