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Merlin Entertainments • Staffordshire-Stoke-on-Trent, ST10 4DB, UK

Warehouse & Logistics Supervisor

Employment type:  Full time
Salary:  From £28,000 per annum
7.5

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Job Description

What you'll bring to the team

Warehouse and Logistics Supervisor

Division: Global Operations

Grade: E

Location: Alton Towers Resort

Reports to: Warehouse and Logistics Manager

Contract: Permanent

About the Role

We are seeking a highly organised and proactive Warehouse and Logistics Supervisor to support with the smooth running of warehouse operations at Alton Towers Resort. You’ll play a key role in managing stock levels, coordinating logistics, ensuring accurate inventory control, and supporting the overall supply chain of the Resort. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence.

Key Responsibilities

  • Stock Management: Monitor and maintain inventory levels, implement effective storage and labelling systems, conduct audits, and resolve discrepancies to ensure accuracy.
  • Internal Allocations: Oversee requests for inventory, pick and deliver items efficiently, and maintain accurate records to support operational needs.
  • Stock Takes: Plan and execute regular and ad hoc stock takes, reconcile variances, report insights to management, and train team members to ensure consistency.
  • Coordination & Logistics: Schedule inbound and outbound shipments, liaise with couriers and suppliers, monitor operational efficiency, and ensure compliance with company policies and regulatory standards.

Qualifications & Experience

Experience & Qualifications

  • Proven experience in warehouse operations, logistics, or inventory management.
  • Proficiency with inventory management systems and logistics tools.
  • Strong analytical and organisational skills, with meticulous attention to detail.
  • Excellent interpersonal and communication skills for collaboration across teams and with external partners.
  • Knowledge of industry standards and regulatory requirements related to warehouse and logistics operations.

Skills & Competencies

  • Operational Excellence: Implement efficient warehouse and logistics processes to minimise errors and delays.
  • Attention to Detail: Maintain precise records and verify accuracy of inventory transactions.
  • Problem Solving: Identify and resolve operational challenges, using root cause analysis to improve systems.
  • Collaboration: Work effectively with internal teams and logistics partners to ensure smooth operations.
  • Adaptability: Respond quickly to changing priorities and embrace new methods and technologies.

Benefits

Benefits

  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

Pay Range

Compensation between GBP £28,000.00/Yr.-GBP £28,000.00/Yr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Denmark

United Kingdom

United States

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