Retail Host

Job Description

What you'll bring to the team

Fancy taking a leading role in the ULTIMATE fame experience? Truly immerse yourself in fame and taste the life of the rich and famous, through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech.

Our talent agents are scouting for the latest stars to join our phenomenal cast. We’re looking for a Retail Host to join our busy, hard-working and exciting team at the hottest celebrity attraction in Town. If you are outgoing & enthusiastic, energetic & brimming with creative ideas, we want you to join our team! Taking ownership of your work, can you turn your hand to providing top class interactive customer service, suggesting a perfect purchase, ensuring that our retail areas are fully stocked and operating tills, all whilst being on your feet all day?

We are also looking for people who would go above and beyond their everyday duties, to also offer their support to the logistics team from time to time.

This is a seasonal fixed term role. Due to the nature of Madame Tussauds, you must be available on weekends and bank holidays.

Qualifications & Experience

• Strong customer service skills
• Ability to personally interact with 1000s of guests per day
• Passion and drive to upsell key Madame Tussauds products and surpass set sales targets
• Demonstrable experience of working to a high standard in a pressurised environment ideally within the retail, hospitality or the entertainments industry
• Reliable
• Team player
• Ensure that you are consistently delivering a service that goes beyond our set KPI targets

Benefits

• Hourly rate paid fortnightly
• Monthly Bonus Scheme based on customer service targets
• Discounts at all of our attractions on food and retail
• 40% online LEGO discount
• Access to an exclusive employee discount website
• Merlin Magic Pass – allowing your friends and family free entry into our attractions worldwide!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.49/Hr.