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Merlin Entertainments • Winter Haven, 33884, US

Resort Operations Host - Zone 3 Presentation

Employment type:  Part time
Salary:  $14 per hour
8.6

/10

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Job Description

What you'll bring to the team

🌟 Seasonal Part-Time Resort Operations Host – Presentation (Zone 3)

LEGOLAND® Florida Resort

🧡 ROLE SUMMARY

Love seeing things sparkle? Take pride in a job well done? As a Resort Operations Host – Presentation, you play a huge role in creating the clean, welcoming, and magical environment that guests expect at LEGOLAND® Florida Resort! 🧱✨

You’ll be responsible for keeping our park looking its best—from restrooms and walkways to attractions and public spaces—helping ensure a safe, enjoyable experience for guests and fellow employees alike. Whether working independently or as part of a team, your attention to detail and strong work ethic help bring the LEGOLAND experience to life every day.

Qualifications & Experience

🧹 KEY RESPONSIBILITIES

🏰 Zonal Operations

  • Work within an assigned zone, completing essential custodial and presentation tasks to support smooth park operations

  • Maintain high standards of cleanliness and appearance across public areas, attractions, and restrooms

  • Sweep, mop, vacuum, and keep walkways clean and guest-ready

  • Empty trash and recycling bins and ensure proper waste disposal ♻️

  • Clean and sanitize benches, tables, handrails, and high-touch surfaces

  • Perform regular restroom cleaning and sanitizing to keep spaces fresh and safe 🚻

  • Replenish restroom supplies such as soap, paper towels, and toilet paper

  • Address restroom or cleanliness concerns quickly and professionally

  • Provide friendly assistance, directions, and information to guests when needed 😊

  • Respond to guest requests for cleaning support or help

  • Identify and report maintenance concerns or safety hazards

  • Ensure walkways remain clear of spills, debris, and obstacles

  • Complete opening and closing procedures according to operating guidelines

  • Partner with leadership to help resolve guest concerns across the resort

🦺 Health & Safety

  • Follow all health and safety procedures to protect guests and teammates

  • Respond calmly and appropriately to incidents or accidents

  • Stay focused in busy, high-energy environments with crowds and noise

  • Work effectively under pressure, including during ride issues or guest concerns

🌴 WORK ENVIRONMENT & PHYSICAL DEMANDS

  • Indoor, outdoor, and enclosed workspaces with changing temperatures

  • Exposure to wet or humid conditions and possible food allergens

  • Regular standing, walking, bending, and moving throughout the park 🚶‍♀️🚶‍♂️

  • Visual and hearing ability to read instructions, follow procedures, and communicate clearly

⭐ EXPERIENCE & QUALIFICATIONS

  • Custodial, janitorial, or commercial cleaning experience preferred—but not required

  • Strong attention to detail and pride in maintaining clean spaces

  • Ability to work independently and as part of a team

  • Friendly communicator with a guest-first mindset

  • Flexible availability, including evenings, weekends, and holidays

  • Reliable attendance is essential for this role

Why You’ll Love This Role:

  • Be part of the team that keeps LEGOLAND looking amazing every day

  • Work in a fun, energetic environment filled with creativity and families

  • Take pride in making a visible difference guests truly appreciate

  • Gain valuable experience in hospitality and theme park operations 🧱💛

Benefits

Pay Range

USD $14.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Iceland

Italy

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United Kingdom

United States

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