Resort Operations Host - Presentation Z2 - PT

Job Description

What you'll bring to the team

ROLE SUMMARYAs a Resort Operations Host - Presentation member at LEGOLAND Florida Resort, you will play a crucial role in ensuring the cleanliness and overall appearance of the park. Your responsibilities will include maintaining public areas, restrooms, and attractions to provide a safe and enjoyable experience for both our guests and employees. You will work both independently and as part of a team to uphold the highest standards which requires a strong work ethic and attention to detail.

KEY RESPONSIBILITIES

Zonal Operation:• You will work in a specific zone within the resort, completing different key custodial functions to ensure smooth operations and excellent guest service while promoting company values.• Maintain high standards of cleanliness and presentation across the resort, including trash management and restroom upkeep.• Sweeping, mopping, and vacuuming public areas.• Emptying trash bins and ensuring proper disposal of waste.• Cleaning and sanitizing surfaces, including benches, tables, and handrails.• Regularly cleaning and sanitizing restrooms.• Replenishing supplies such as toilet paper, soap, and paper towels.• Addressing any restroom-related issues promptly.• Providing directions and information for guests when needed.• Responding to guest requests for cleaning or assistance.• Maintaining a friendly and helpful demeanor.• Identifying and reporting any maintenance issues or safety hazards.• Ensuring walkways and public areas are free of obstacles and spills.• Performs opening and closing routines as defined by the operating procedures.• Liaison leadership team to resolve any resort wide guest issues.

WORK ENVIRONMENT, PHYSICAL DEMANDS• Various indoor, outdoor, and enclosed locations with varying temperatures and floor surfaces.• Exposed to wet and/or humid conditions.• May be exposed to food allergens.• Intermittent and prolonged sitting, standing, and walking to move about the resort and interact with guests.• Visual acuity sufficient to read written materials, to complete paperwork activities, and to properly complete safety procedures.• Hearing sufficient to communicate with individuals in person and via device.

Qualifications & Experience

EXPERIENCE AND QUALIFICATIONS• Previous experience in custodial services or commercial cleaning is preferred but not required.• Strong attention to detail and ability to work independently with minimal supervision.• Excellent communication and collaboration skills.• Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operations.• Attendance is a mandatory function of this job.

Benefits

Pay Range

USD $14.00/Hr.