Handyman/Maintenance - Cluster

Job Description

What you'll bring to the team

The Facilities Technician is the heartbeat of our attraction’s behind-the-scenes magic, keeping everything running smoothly, safely, and efficiently! 🎢 From repairing lighting systems to touching up paint and tackling plumbing issues, this role is perfect for someone who thrives on variety and takes pride in solving problems hands-on.

No two days are the same; you might be fixing a leaky pipe in the morning, repairing a guest area in the afternoon, or conducting safety checks to ensure our attractions remain in top shape. With two very different buildings to maintain, one focused on aquatic life and the other on an interactive, high-energy guest experience, every day brings new challenges and plenty of opportunities to show off your skills. ✨

Qualifications & Experience

Key Responsibilities:

• Maintain, repair, and troubleshoot all areas of the attraction’s equipment and machinery, including HVAC, electrical, electronic, and plumbing systems.

• Perform proactive maintenance and safety checks, including ladders, tools, and general building integrity.

• Handle day-to-day repairs, including painting, drywall, lighting, AV, and general facility upkeep.

• Conduct both planned and reactive maintenance to minimize downtime and enhance the guest experience.

• Support exhibit setup and takedown, ensuring all displays and technical elements are safe and functional.

• Operate power tools and equipment safely while following OSHA guidelines and PPE best practices.

• Monitor building systems, identifying and correcting any hazards or maintenance needs.

• Collaborate with vendors and other technicians to complete larger maintenance projects efficiently.

• Assist with special projects and perform additional duties as assigned within the scope of the role.

Education & Experience:

• 🎓 High school diploma or GED required; technical or trade certification preferred.

• 🔧 Minimum of two years of hands-on maintenance experience, ideally across carpentry, plumbing, painting, or general facilities repair.

• 🏗️ Experience in large-scale environments such as schools, apartment complexes, or attractions strongly preferred.

• 💡 Basic understanding of health and safety standards, with OSHA and scissor lift certifications a plus.

• 💪 Self-motivated, reliable, and able to work both independently and collaboratively in a team setting.

• 🛠️ Strong problem-solving skills with the ability to adapt quickly to changing priorities and repair needs.

• 🌟 Positive, can-do attitude with a passion for creating safe, clean, and well-maintained environments for guests and colleagues alike.

Benefits

The Perks of the Magic ✨

• 🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• 🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• 🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• 🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 💰 401(k) Savings Plan: Build your future with our company-matched retirement program.
• 🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• 🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay Range

From USD $18.50/Hr.