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Merlin Entertainments • Grapevine, TX, 400061, US

Guest Experience Host

Employment type:  Part time
7.5

/10

Transparency ranking
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Job Description

What you'll bring to the team

🐠 Dive into Fun at SEA LIFE!

Guest Experience Host

🌊 About the Role

Do you love inspiring wonder and making every visit feel like an underwater adventure? 🌟Are you full of energy, curiosity, and ready to splash a little fun into people’s day? Then come make waves with Team Merlin at SEA LIFE!

As a part-time Guest Experience Host, you’ll be part of the team that brings the ocean to life. From greeting guests with your brightest smile to helping families explore amazing aquatic creatures, you’ll ensure every visit is educational, exciting, and unforgettable. 🐙✨

🐡 What You’ll Do

As one of our amazing Hosts, you’ll:🌟 Create magical, memorable experiences for guests of all ages every single day.🐠 Work across a variety of areas — including Admissions, Aquatic Exhibits, Retail, Food & Beverage, Birthday Parties, and Special Events.😄 Keep energy levels high and engage guests with fun facts, smiles, and interactive experiences.🧹 Help maintain clean, safe, and immersive environments for everyone to enjoy.🎈 Make sure SEA LIFE is ready to welcome guests from the moment the doors open!

Qualifications & Experience

  • About You

    • Experience in a customer service role.
    • Fun, dynamic, and friendly personality.
    • Excellent communication, listening, and motivational skills.
    • Able to work in areas with loud noises and confined spaces.
    • Self-motivated, able to work independently or as part of a team.
    • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

If you’re ready to make waves, inspire curiosity, and bring the ocean to life, dive in and apply today! 🐠💙

Pay Range

USD $14.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Portugal

United Kingdom

United States

Office Locations