Guest Experience Host

Job Description

What you'll bring to the team

✨ Join the Magic as a Guest Experience Host! ✨

Do you have the magic spark that makes learning fun?

Are you the kind of person who can turn a curious question into an unforgettable “aha!” moment? Do you love sharing smiles, sparking imaginations, and helping guests discover the wonder of learning through play? Then step right up — because the Education Team at Merlin Entertainments is looking for YOU!

At Team Merlin, we don’t just teach — we inspire, entertain, and create lasting memories for guests of all ages. If you’re passionate about making learning come alive in a world of fun, this is your chance to shine!

What You’ll Be Doing

As a Guest Experience Host, you’ll help bring our attractions to life by engaging with guests in magical, memorable ways. Every day is a new adventure — whether you’re leading educational experiences, sparking laughter, or creating connections that make guests’ visits truly unforgettable.

Your role will include:🪄 Delivering outstanding guest service with enthusiasm, energy, and that signature Merlin sparkle.🎓 Bringing educational programs to life with fun facts, hands-on experiences, and engaging storytelling.😊 Keeping guests entertained and informed while ensuring a safe and enjoyable environment for everyone.🎁 Ensuring all public areas and learning spaces are tidy, welcoming, and stocked with everything needed to create great experiences.🏁 Following opening and closing procedures to make sure every day runs as smoothly as your favorite magic trick.🧹 Upholding our high standards of Health, Safety & Security — because safe fun is the best kind of fun!

Qualifications & Experience

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Apply today and help us sprinkle some fun, curiosity, and imagination into every guest’s day. ✨

Pay Range

USD $14.00/Hr.