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Merlin • Berkshire-Windsor, SL4 4AY, UK

Wardrobe Assistant

Employment type:  Full time
Salary:  £12 per hour
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Job Description

What you'll bring to the team

Wardrobe Assistant

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, working 5 out of 7 days including weekends

with rotational shifts of 7am-3pm, 8am-4pm and 9am-5pm

Contract Type: Seasonal, until Winter 2026

We are looking for a reliable, organised, and enthusiastic Wardrobe Assistant to join our team. If you have a passion for our brand, take pride in delivering excellent service, and have a keen eye for detail, we'd love to hear from you.

This is a varied and hands-on role that requires the ability to multitask in a fast-paced environment while maintaining high standards at all times. The successful candidate will be adaptable, proactive, and comfortable working both independently and as part of a wider team.

As a Wardrobe Assistant, you will play a key role in maintaining our uniform standards and supporting colleagues across the business. Responsibilities will include laundering and preparing returned uniforms to ensure the highest levels of hygiene and presentation, assisting colleagues with uniform and ID-related queries at the wardrobe counter, issuing uniforms to new starters, and processing uniform returns for departing team members.

You will also support our Entertainment partner, RWS, by assisting with the laundering, maintenance, and basic repair of costumes used during shows and special events, helping to ensure performers are always presentation-ready.

In addition, you will assist with the cleaning, care, and ongoing maintenance of our Costume Character outfits, ensuring they remain in excellent condition and are available for operational use.

This is an exciting opportunity for someone who enjoys working in a customer-focused environment, takes pride in maintaining high standards, and enjoys being part of a team that helps create a great experience for both colleagues and guests

Qualifications & Experience

  • Strong computer literacy, especially with Excel and Word.
  • Good organisational skills and attention to detail.
  • Must be comfortable using washing machines and tumble driers in a fast-paced environment, as well as having knowledge of laundry labels and washing requirements.
  • Experience working in a customer service (desired).
  • Basic sewing skills – opportunity to develop within the role (desired).

Benefits

  • Pay of £12.71 per hour
  • 40% discount off LEGO® sets and products on the online LEGO Store!
  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  • Staff discount codes for Merlin Annual Passes to gift to loved ones!
  • Pro rata holiday allowance based on 28 days full time equivalent
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Free staff parking
  • Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for a Wardrobe Assistant to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.71/Hr.

Apply

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
Flex spring

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