Location: Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Location flexibility: 3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!
Come and join us in Retail! Working in our many fantastically themed shops & Kiosks, you’ll be responsible for ensuring our guests have a truly immersive experience, delivering excellent service and offering world class merchandise. If you are hardworking, enthusiastic, and serious about fun then we would love to meet you.
Key Responsibilities:
Deliver outstanding service by assisting guests with their purchases and providing product information.
Operate tills and handle transactions accurately and efficiently.
Assist in stocking and replenishing shelves, ensuring products are displayed attractively and in line with brand guidelines.
Help maintain shop standards and appearance through creative product displays, cleanliness, and attention to detail.
Actively encourage guests to explore and purchase products, using knowledge of current promotions, special offers, and the benefits of various merchandise.
Ensure a safe environment for both guests and staff by adhering to Alton Towers Resort’s safety policies and procedures.
Provide guests with helpful information about the resort, including attractions and facilities.
: You’ll engage with guests of all ages, so a warm and welcoming personality is essential.
Guest-Focused: Prior experience in retail or hospitality is a plus, but a genuine passion for helping others is what we value most!
Communication Skills: You should be comfortable interacting with guests and collaborating with your team.
Flexible and Adaptable: Our retail areas can be dynamic, and you may be asked to work across various locations within the resort.
Enjoy Working in a Busy Environment: If you thrive in fast-paced settings and enjoy interacting with people, this role is for you!
Please ensure you upload a current CV as part of your application. Unfortunately, we are unable to process applications that do not include a CV.
Benefits
Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants
Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
Ongoing training and development opportunities Plus, many more.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
From GBP £8.00/Hr.
Working at Merlin
3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
