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Merlin • Winter Haven, 33884, US

Resort Quality Associate

Employment type:  Full time
Salary:  From $14 per hour
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Job Description

What you'll bring to the team

At LEGOLAND Florida Resort, every detail matters—and that’s where you come in!

We’re looking for enthusiastic, hardworking individuals to join our team as Resort Operations Hosts – Presentation, helping us create a clean, safe, and visually awesome environment for our guests and Model Citizens.

As a Resort Operations Host – Presentation, you’ll play a vital role in keeping our resort looking its best. From sparkling walkways to hazard-free paths, your work ensures every guest has an unforgettable experience from the moment they arrive.

This is an active, hands-on role where you’ll work both independently and as part of a team in a fun, fast-paced outdoor environment.

The ideal candidate is physically capable of lifting, pushing, or pulling 50–75 lbs, comfortable working with approved cleaning chemicals, and confident operating equipment such as pressure washers and backpack blowers.

They will also be available to work an early schedule of 4:00 AM to 12:30 PM, including weekends and holidays, to support resort operations.

🧼 What You’ll Be Doing

Walkway Presentation & Maintenance

  • Maintain all resort walkways to the highest standard through pressure washing and blow packing
  • Keep pathways clean, clear, and safe for guests at all times
  • Remove dirt, debris, and organic buildup to preserve visual appeal
  • Operate cleaning equipment safely and efficiently
  • Identify high-traffic areas and prioritize cleaning based on guest impact
  • Perform both scheduled deep cleans and reactive cleaning throughout the day

💪 Physical Requirements

  • Ability to walk long distances (up to 8–10 miles per shift)
  • Ability to stand for extended periods of time
  • Ability to work outdoors in varying weather conditions

Qualifications & Experience

🎯 What We’re Looking For

  • Previous custodial or commercial cleaning experience (preferred, but not required)
  • Strong attention to detail and pride in delivering high standards
  • Ability to work independently and as part of a team
  • Good communication and collaboration skills
  • Flexibility to work evenings, weekends, and holidays

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

From USD $14.50/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

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