London Eye Ride Host

Job Description

What you'll bring to the team

Are you ready to help guests make memories at 135 metres?

We’re on the lookout for Ride Hosts to join our vibrant team at the London Eye - one of the most iconic views in the world.

You’ll be at the heart of the action, welcoming guests, keeping things running smoothly, and making sure every visit is safe, seamless, and unforgettable. From managing queues to supporting guests as they board, you’ll bring energy, confidence, and a warm smile to every interaction. This is more than a job - it’s your chance to help create magical moments high above London!

What you’ll be doing

• Greeting guests with warmth, enthusiasm and a calm, confident presence
• Managing queues and guest flow to keep everything moving safely and efficiently
• Supporting guests as they board and disembark the London Eye
• Delivering clear instructions and answering questions with confidence
• Promoting ticket upgrades and experiences in a helpful, natural way
• Working outdoors in all weather conditions while maintaining a positive attitude
• Keeping operational areas safe, clean, and running smoothly
• Looking after equipment and reporting any issues promptly
• Working closely with your team to deliver an exceptional guest experience
• Jumping in to support other departments when needed

Qualifications & Experience

• A passion for delivering brilliant customer service
• A team player who’s reliable, supportive, and ready to go the extra mile
• Strong communication skills and confidence engaging with guests
• A proactive approach with great attention to safety and detail
• Flexibility to work across a range of shifts
• Someone comfortable working to strict health and safety standards (we’ll train you)
• Aged 18 or over due to health and safety regulations

Benefits

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.84/Hr.