Lead Technician

Job Description

What you'll bring to the team

If you’re the person everyone calls when something breaks — and you actually enjoy fixing it — keep reading.

This isn’t a sit-behind-a-desk maintenance role. You’ll be the one keeping rides running, solving real-time issues, and leading a team that keeps the entire attraction operational. From electrical troubleshooting to hands-on repairs, your work directly impacts the guest experience every single day.

Qualifications & Experience

⚙️ What You’ll Actually Be Doing

This role blends hands-on technical work + leadership — about 50/50:

• Diagnose, repair, and maintain rides, attractions, and facility systems to keep downtime low
• Lead and support a team of Technicians — scheduling, coaching, and developing their skills
• Own preventative maintenance and make sure equipment is running safely and efficiently
• Troubleshoot electrical, mechanical, AV, and facility issues in real time
• Work with vendors (HVAC, electrical, plumbing) and oversee outside contractors
• Jump in on everything from lighting and painting to equipment installs and repairs
• Ensure safety, inspections, and compliance standards are always met

👉 Bottom line: If it keeps the attraction running, you’re involved.

🧰 What You Bring

We’re not looking for “just” a manager — we need a working lead:

• Experience in maintenance, facilities, or technical operations (attractions, entertainment, or similar preferred)
• Hands-on skills across areas like:
  • Electrical / mechanical systems
  • HVAC, plumbing, or general facilities
  • AV systems or automation (bonus)
• Prior experience leading or mentoring a team (even informally)
• Ability to troubleshoot quickly and stay calm under pressure
• Someone who takes pride in fixing things the right way

Benefits

The Perks of the Magic ✨

• 🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• 🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• 🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• 🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 💰 401(k) Savings Plan: Build your future with our company-matched retirement program.
• 🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• 🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay Range

USD $24.00/Hr.