As a Hotel Maintenance Technician, you'll play a key role in maintaining the safety, appearance, and functionality of LEGOLAND New York's Resort Hotel facilities. Working under the direction of the Assistant Facility Manager, you'll perform a variety of hands-on maintenance, repair, and preventative maintenance activities while supporting a safe and enjoyable environment for guests and employees.
What You'll Do:
Perform general facility maintenance, repairs, and installations across resort buildings and infrastructure
Troubleshoot and repair building systems, equipment, and electromechanical components
Complete preventative maintenance activities to maximize equipment reliability and facility performance
Perform drywall repairs, painting, flooring and tile installation, trim carpentry, and exterior building maintenance
Conduct basic plumbing repairs and support upkeep of facility systems
Assist skilled trades teams with maintenance, rehabilitation, and improvement projects
Operate and utilize measuring devices, hand tools, and power tools safely and effectively
Respond to maintenance requests and prioritize repairs based on operational needs
Read and interpret maintenance documentation, reports, and work orders
Support emergency repairs and respond calmly and effectively to urgent maintenance situations
Maintain accurate adherence to departmental policies, procedures, and maintenance standards
Contribute to a clean, safe, and well-maintained environment that enhances the guest experience
Qualifications & Experience
What You'll Bring:
Required Qualifications
High school diploma or equivalent
Must be at least 18 years of age
Minimum of 2 years of facility maintenance, building maintenance, or general repair experience
Working knowledge of:
Electromechanical systems
Carpentry and basic construction
Plumbing repairs
Drywall installation and repair
Painting and finishing work
Flooring and tile installation and repair
General building maintenance practices
Ability to safely use measuring devices, hand tools, and power tools
Basic math and problem-solving skills
Ability to read and interpret reports, technical documentation, and work instructions
Strong verbal and written communication skills
Ability to effectively follow directions while maintaining attention to detail
Guest-focused mindset with a friendly, professional, and service-oriented approach
Positive attitude, flexibility, and enthusiasm for creating great experiences
Preferred Qualifications
Ability to read and interpret blueprints and schematics
OSHA training and knowledge of workplace safety practices
Understanding of SDS (Safety Data Sheets) and hazard communication procedures
Experience supporting preventative maintenance programs in commercial, hospitality, entertainment, or resort environments
Physical & Safety Requirements
Ability to perform physically demanding work in a maintenance environment
Ability to safely handle a wide variety of maintenance tools and equipment
Comfortable working both independently and collaboratively with cross-functional teams
Ability to remain calm and make sound decisions during emergencies or high-pressure situations
Flexible availability, including days, nights, weekends, holidays, and varying shifts to support a 24/7, 365-day operation
Comply with applicable ASTM, NEC, OSHA, state, and local regulations
Identify, assess, and report workplace hazards and risks
Benefits
Benefits of Merlin Entertainments
· Excellent health care options (medical, dental, and vision that encourage preventative care).
· Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
· Merlin Magic Pass for friends and family to enjoy the parks & attractions
