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Merlin

Hotel Housekeeping - Linen Porter

Location:  Berkshire-Windsor, SL4 4AY, UK
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Linen Porter

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7 , Shifts will cover hours between 09:00am - 3:30pm

Contract Type: Seasonal, fixed term

Here at the LEGOLAND® Windsor Resort, we are recruiting for a Linen Porter to join our AWESOME Hotel Housekeeping Team!

Our Linen Porters work across all three of our onsite hotels, supporting the Housekeeping team in delivering exceptional standards of cleanliness, presentation and guest service.

This is a fantastic opportunity for anyone looking for a Housekeeping Assistant, Hotel Porter, Hospitality Assistant, Hotel Operations Assistant or Hotel Support role within a busy hospitality environment.

As a Linen Porter, you'll help maintain guest rooms, public areas and back-of-house facilities to the highest standards, ensuring an outstanding guest experience at all times.

What You'll Be Doing

  • Collecting, transporting and delivering clean linen across all hotel departments.
  • Restocking linen, towels and housekeeping supplies to ensure operational readiness.
  • Supporting Housekeeping Room Attendants with daily deliveries and stock replenishment.
  • Moving and handling laundry, linen cages and large housekeeping trolleys safely and efficiently.
  • Assisting with the distribution of cleaning products, room amenities and housekeeping stock.
  • Monitoring linen inventory and completing accurate stock counts and records.
  • Helping maintain clean, organised and safe back-of-house areas.
  • Supporting the wider hotel operations team to ensure exceptional standards of cleanliness and presentation throughout the resort.

This is a hands-on, physical role that would suit candidates with experience in housekeeping, cleaning, hospitality, hotel operations, warehouse, logistics, stock control, porter services, room attendant support, facilities support or other customer-focused environments.

Qualifications & Experience

  • Have experience of working as a porter or linen porter within a fast-paced hotel environment

  • Comfortable to be working on your feet for long periods of time

  • Comfortable with physical work and heavy lifting

  • Have a keen eye for detail and of course hold yourself to very high standards of cleanliness!

  • A full UK driving licence is essential as you’ll be driving between our hotels onsite

Benefits

  • 40% discount off LEGO® sets and products on the online LEGO Store!
  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  • Staff discount codes for Merlin Annual Passes to gift to loved ones!
  • Pro rata holiday allowance based on 28 days full time equivalent
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Free staff parking
  • Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for Linen Porters to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £8.50/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
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