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Merlin • Kansas City, MO, US

Guest Experience Host- Admissions

Employment type:  Part time
Salary:  $15 per hour
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Job Description

What you'll bring to the team

🌟 Dive Into the Magic at SEA LIFE Kansas City! 🌟

Join Our Admissions Team — Where Every Day Is an Adventure Under the Sea!

Do you have the magic to turn everyday moments into unforgettable memories? Do you love bringing smiles, good vibes, and a splash of fun to everyone around you? If you’re ready to join a team that spreads joy around the world, then it’s time to become part of Team Merlin at Merlin Entertainments!

We’re on the hunt for upbeat, outgoing, fun-loving individuals to become our next Part-Time Admissions Hosts — the first friendly faces guests meet when they begin their underwater adventure at SEA LIFE Orlando Aquarium!

🐠 What You’ll Do

As an Admissions Host, you’ll be a key part of creating magical guest experiences from the moment visitors arrive. You’ll help families start their journey with excitement, keep the energy high, and make sure every guest leaves with a smile and memories they’ll treasure.

You’ll shine by:

✨ Bringing high-energy, positive vibes to every interaction✨ Delivering legendary guest service with confidence and enthusiasm✨ Rocking your sales goals with a friendly, guest-first approach✨ Managing queue lines safely while keeping the experience fun and smooth✨ Staying comfortable chatting with guests from all over the world✨ Keeping areas clean, stocked, and ready for action✨ Following daily opening & closing procedures✨ Supporting a safe and secure environment for guests and team members

Qualifications & Experience

About You

  • 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication and listening skills with both team members and guests.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

The Perks of the Magic ✨🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.💰 401(k) Savings Plan: Build your future with our company-matched retirement program.🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay Range

USD $15.25/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
Flex spring

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Merlin

Guest Experience Host - Operations

$14 per hour

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