Guest Experience & Education Supervisor

What you'll bring to the team

Fancy a job like no other? We’re looking for an Education and Guest Experience Supervisor to represent the educational voice here at the Cornish Seal Sanctuary

The SEA LIFE Trust is a registered charity working globally to protect the world’s oceans and the amazing marine life that lives within them. Our vision is of a world where our oceans are healthy, properly protected and full of diverse life.

This role is to both represent the educational voice of the sanctuary through our curriculum-linked education packages, educational talks and events and school visits as well as ensuring our onsite guests have the best time through our year-round events program, onsite interactives and daily talks and feeds. You will drive a high-quality experience for our guests by inspiring and educating whilst making it fun and entertaining.

You’ll lead the education volunteer programme, liaising with external organisations, schools and education groups to upsell our education packages. You’ll also help manage our yearly calendar of onsite events and experiences.

This is a full-time, permanent role. Working any 5 days from 7, including working a regular fair share of weekends and bank holidays as required.

Qualifications & Experience

• You’ll have a passion for biodiversity and marine sustainability
• Have excellent communication skills, high levels of energy and the ability to remain calm under pressure
• Have a keen eye for detail and strong leadership skills
• Experience leading a volunteer team is desirable
• Be able to work on your own initiative, to set goals and timescales
• You’ll also be results-focused and confident at talking to our many visitors

Benefits

• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: Free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Enjoy the Ride Pass, giving you and 5 others a Merlin Annual Pass (Gold Edition)
• X2 volunteer days per year
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £26,897.00/Yr.

SEA LIFE Trust Message

SEA LIFE Trust Message:Merlin Entertainments provides HR services for the SEA LIFE Trust and as part of this,all employees adhere to all Merlin Entertainments policies. Please be aware that you may receive correspondence from Merlin Entertainments regarding SEA LIFE Trust vacancies.