Food & Beverage Supervisor

Job Description

What you'll bring to the team

Are you looking for a job like no other? Fancy working where seals and puffins watch on as you go about your daily work as a Food & Beverage Supervisor in the beautiful Gweek, Cornwall!

Working here feels pretty unique and our Food & Beverage team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused and isn't afraid to swim upstream.

Reporting to the Commercial manager and managing a team of hosts, you’ll take the lead in delivering a world-class visitor experience for our visitors. Working on the front line and in the thick of the action, in our Café, Hilltop Refreshments and the Kiosk food & beverage units, outstanding customer service will come naturally to you, as will the ability to lead by example whilst creating a motivational team environment.

Whether you’re catering for our day visitors or events, you will be on hand to ensure guests receive outstanding service and high-quality food. You will actively seek ways to increase revenue and keep wastage to a minimum; collaborating closely with suppliers to ensure efficient stock management, mentoring staff to achieve spend targets and supporting the catering team to deliver the highest quality standards of food hygiene.

This is a full-time permanent role, working 5 days from 7 and as weekends and holiday periods are our busiest time this will include doing your fair share of weekends and bank holidays on a roster basis.

Qualifications & Experience

• Someone with supervisory experience in a fast-paced customer facing environment
• Proven people management and communications skills
• Experience in cash handling
• Experience in maximising visitor spends by upselling

Benefits

• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold edition)
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £26,897.00/Yr.

SEA LIFE Trust Message

SEA LIFE Trust Message:Merlin Entertainments provides HR services for the SEA LIFE Trust and as part of this,all employees adhere to all Merlin Entertainments policies. Please be aware that you may receive correspondence from Merlin Entertainments regarding SEA LIFE Trust vacancies.