Job Description
What you'll bring to the team
Are you passionate, highly motivated and love working in a dynamic environment within a team? We have an exciting opportunity for you to join us at SEA LIFE Sunshine Coast!
We are seeking multiple casual Food & Beverage Attendants to join our Commercial Team at SEA LIFE Sunshine Coast.
About the Role
As a Food & Beverage Attendant at SEA LIFE Sunshine Coast, your primary responsibility is to deliver high-quality customer service while working in our Café, with guest satisfaction at the heart of everything you do.
Further responsibilities include:
- Food preparation and service within our Café whilst maintaining stock and display
- Barista Duties
- Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required
- Ensure our commercial spaces are operational and that we deliver what we promise in these outlets
- Deliver consistently high guest service to support an increase in customer satisfaction focused KPI results
Please note that this role requires weekend and school holiday availability.
About You
To shine in this role, you will have a passion for customer service with a focus on fun and positive attitude towards interaction with our guests and upselling techniques. Most importantly you will have a real desire to learn and develop your career with a drive to streamline process and always look for improvements.
Prior experience in a similar position is preferable, and the desire and drive to work in the arts, entertainment and tourism industry is essential. Your ability to have a flexible and adaptable approach along with demonstrated planning, organisational and time management skills are also desired.
About the Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlin's Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Pay Range
Competitive
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Working at Merlin
3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
A little flex time – varies by role
Company employees:
Gender diversity (m:f):
Hiring in countries
