Flexa
Find a jobDiscover companiesResourcesSign in/up
For employers
< Back to search
Merlin • Norfolk-HUNSTANTON, PE36 5BH, UK

Customer Service Assistant

Employment type:  Contract
Salary:  £13 per hour
View company profile
Apply now

Job Description

What you'll bring to the team

Customer Service Assistant

Location: SEA LIFE Hunstanton, Norfolk, PE36 5BH

Dive Into a Job That’s Full of FUN in Hunstanton!Are you ready to make a splash this season? At SEA LIFE Hunstanton, you’ll work in a world where sharks glide by, sea turtles paddle past and every day brings something new and exciting! Your Role:As the first friendly face our explorers meet, you’ll:

  • Offer a warm welcome and answer curious questions.
  • Work in admissions or retail, helping guests get their day started swimmingly.
  • Provide excellent customer service, ensuring every visitor has a fun, educational, and unforgettable experience.
  • Share your passion for the weird, wonderful, and totally gross creatures of the ocean.

Whether you’re helping someone choose the perfect souvenir or sharing fun facts about our animals, you’ll be at the heart of the action. This is a seasonal contract offering a minimum of 5 hours per week. Flexibility is key, as shifts will include weekends and bank holidays.

Qualifications & Experience

  • Friendly, hardworking, and full of energy – with a big "can-do" attitude.
  • A natural communicator with excellent listening and motivational skills.
  • Experienced in customer-facing roles and confident in upselling and promoting products.
  • Dynamic, fun, and ready to dive in to make every guest’s day extra special!

Benefits

  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.81/Hr.

Apply now

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Italy

Malaysia

Netherlands

United Kingdom

United States

Office Locations

Other jobs you might like

  • Merlin

    Food and Beverage Host

    £12 per hour

    Dorset-Weymouth, DT4 7SX, UK

  • Merlin

    Guest Experience Host- Education

    $15 per hour

    Tempe, AZ, US

  • Merlin

    Commercial Host

    North Yorkshire-Scarborough, YO12 6RP, UK

  • Merlin

    Guest Experience Host: Education

    Bloomington, MN, US

Flex spring

Join the mailing list

Get the latest insights and expert guidance on job hunting, career progression, and creating thriving workplaces.

Enter your email
  • About us
  • Contact us
  • FAQs
  • Info for employers
  • Join Flexa
  • Legal
  • Live feed
  • Pioneer awards
  • Resources
  • Sign in/up
  • The Flexa awards
Flexa
  • Merlin

    Seasonal Retail Host

    Warwickshire-Warwick, CV34 4QU, UK