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Merlin

Custodian

Salary:  $13 per hour
Location:  Concord, NC, US
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Help Create a Clean, Safe, and Amazing Guest Experience

Are you someone who takes pride in creating clean, welcoming spaces? Do you enjoy being part of a team that helps deliver unforgettable experiences every day? If so, we'd love to hear from you!

We're looking for a dedicated Custodian to join our team and help ensure our attraction remains spotless, safe, and ready to delight guests and team members alike. In this important role, you'll work behind the scenes and in public areas to maintain exceptional cleanliness standards while contributing to a world-class guest experience.The ideal candidate will be at 18 or older and will be able to meet the typical schedule with hours that can vary depending on business needs, and also include weekdays, weekends and holidays.

What You'll Be Doing

As a Custodian, you'll play a vital role in keeping our facility looking its best by:

  • Maintaining cleanliness throughout guest-facing and backstage areas
  • Emptying waste receptacles and ensuring proper disposal of trash
  • Cleaning doors, windows, walls, baseboards, fixtures, and other surfaces
  • Safely cleaning and responding to spills
  • Cleaning, disinfecting, and restocking restrooms
  • Identifying and reporting maintenance, repair, safety, or fire hazards
  • Operating custodial equipment and cleaning supplies safely and effectively
  • Maintaining organized and safe storage areas
  • Supporting facility opening and closing activities as needed
  • Assisting other departments when required
  • Contributing to a safe, positive, and team-focused work environment

Physical Requirements

This active role requires the ability to:

  • Stand, walk, bend, kneel, reach, lift, push, pull, and move throughout the attraction during shifts
  • Work in environments with varying noise levels
  • Use custodial equipment and cleaning products safely
  • Wear required personal protective equipment (PPE)
  • Work with cleaning chemicals and other materials following established safety procedures
  • Utilize basic computer tools when necessary

Qualifications & Experience

What We're Looking For

We're seeking individuals who are:

  • Passionate about cleanliness, safety, and guest satisfaction
  • Friendly, positive, and team-oriented
  • Self-motivated and able to work independently
  • Strong communicators with excellent listening skills
  • Comfortable balancing multiple responsibilities in a fast-paced environment
  • Dependable and committed to high standards

Preferred Qualifications

  • High School Diploma or GED preferred
  • Previous custodial, janitorial, housekeeping, or cleaning experience preferred
  • Experience working in a customer-facing environment is a plus

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $13.50/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
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