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Merlin • Staffordshire-Stoke-on-Trent, ST10 4DB, UK

Corporate Sales Executive

Employment type:  Full time
Salary:  £28,000 per annum
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Job Description

What you'll bring to the team

Corporate Sales Executive

Location: Alton Towers Resort, Staffordshire

Department: Corporate Sales & Events

At Alton Towers Resort, we don't just create unforgettable days out, we deliver exceptional conferences, meetings, corporate events and celebrations that leave a lasting impression.We're looking for a passionate and commercially driven Corporate Sales Executive to join our Corporate Sales & Events team. If you're a confident communicator who thrives on building relationships, delivering outstanding customer service and converting enquiries into successful events, we'd love to hear from you.What you'll be doingAs a Corporate Sales Executive, you'll be responsible for managing enquiries from both corporate clients and event agencies, guiding customers through every stage of the sales journey—from initial enquiry through to confirmed booking.

Your responsibilities will include:* Responding promptly to corporate and agency enquiries, checking availability and creating provisional bookings.* Producing tailored proposals that meet clients' objectives and exceed expectations.* Conducting engaging showrounds across our Hotels, Conference Centre, Theme Park and Waterpark.* Building strong relationships with clients through telephone, email and face-to-face meetings.* Working closely with third-party suppliers to enhance event proposals where appropriate.* Negotiating rates while protecting revenue and identifying opportunities to maximise sales.* Upselling products and services to enhance the client experience and increase event value.* Proactively following up enquiries and provisional bookings to maximise conversion rates.* Working collaboratively with operational teams to ensure every event is delivered seamlessly.Maintaining excellent product knowledge across all Alton Towers Resort venues and experiences.

If you're passionate about sales, love building relationships and want to play a key role in delivering extraordinary events, we'd love to hear from you.Apply today and help create unforgettable experiences at Alton Towers Resort.

Qualifications & Experience

What we're looking forWe're looking for someone who is:* A confident communicator with excellent interpersonal skills.* Passionate about delivering exceptional customer service.* Commercially aware with a proactive sales mindset.* Highly organised with excellent attention to detail.* Comfortable managing multiple priorities in a fast-paced environment.* Experienced in building relationships with both new and existing clients.* Enthusiastic, motivated and driven to achieve sales targets.* A collaborative team player who reflects our fun and friendly culture.Previous experience within sales, hospitality, conferences, events or account management would be advantageous, although we're equally interested in individuals with the right attitude, energy and customer-focused approach.

Benefits

  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

Pay Range

Compensation between GBP £28,000.00/Hr.-GBP £28,000.00/Hr.

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Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Denmark

Germany

Hong Kong

Iceland

Italy

Netherlands

Singapore

United Kingdom

United States

Office Locations

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