Lead the technology behind unforgettable guest experiences.
At LEGOLAND® Florida Resort, our attractions rely on cutting-edge ride control systems, automation technology, audio/visual systems, and technical expertise to create amazing moments for millions of guests each year. We're looking for an experienced Controls Assistant Manager to help lead our Controls team, ensuring our rides, attractions, and show systems operate safely, efficiently, and at peak performance.
This is an exciting opportunity for a technical leader who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about innovation, reliability, and continuous improvement.
Qualifications & Experience
What You'll Do
As the Controls Assistant Manager, you'll partner closely with the Senior Engineering & Controls Manager to oversee the daily operation, maintenance, and performance of ride control and AV systems across the resort.
Key responsibilities include:
Leading and developing a team of Ride Controls and AV Control Technicians
Planning and assigning daily work activities, preventive maintenance, and repair schedules
Managing work orders and asset information within the HxGN Enterprise Asset Management system
Supporting ride reliability, troubleshooting, and technical problem-solving across resort attractions
Driving a culture of safety, accountability, and continuous improvement
Assisting with technician recruitment, training, coaching, and performance management
Supporting major maintenance projects, ride modifications, and engineering initiatives
Serving as a technical resource during operational and emergency situations
Ensuring compliance with ASTM, OSHA, NFPA, OEM, and company safety standards
Collaborating with Operations and Technical Services teams to minimize downtime and enhance guest experiences
What We're Looking For
We're seeking a hands-on leader who can successfully balance technical expertise with team leadership.
Required Qualifications
3+ years of supervisory or management experience
Strong leadership and people development skills
Experience with PLCs and industrial control systems, including:Allen Bradley, Siemens, Beckhoff
Knowledge of automation and communication protocols such as:EtherNet/IP, Profibus, Modbus, EtherCAT, CIPAS-i, SERCOS
Experience troubleshooting low-voltage electrical and automated control systems
Strong analytical and problem-solving abilities
High attention to detail and commitment to safety
High School Diploma, GED, or equivalent
Preferred Qualifications
Formal training or certification in PLC programming, controls, automation, or computing
Experience with: Q-SYS, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, Shure Audio Systems, CCTV and network-based monitoring systems
Lean Six Sigma or other continuous improvement training
Familiarity with ASTM, OSHA, NFPA, ANSI, ETCP, and entertainment industry safety standards
Physical & Work Environment
This position requires a combination of technical, leadership, and field-based responsibilities. Candidates should be comfortable:
Working both indoors and outdoors in varying weather conditions
Walking throughout the resort and accessing attraction areas
Climbing ladders and elevated work locations
Lifting and moving equipment weighing 25+ pounds
Working flexible schedules, including evenings, weekends, and holidays as needed to support operations
Ready to help keep the magic running? Apply today and join the team behind the attractions that create unforgettable family memories at LEGOLAND® Florida Resort.
Benefits
Excellent health care options (medical, dental, and vision that encourage preventative care).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
Merlin Magic Pass for friends and family to enjoy the parks & attractions
