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Merlin • Carlsbad, 92008, US

Commercial Allocator and Stock Coordinator

Employment type:  Full time
Salary:  $20 – $24 per hour
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Job Description

What you'll bring to the team

Join the team that keeps our retail operations stocked, efficient, and ready for every guest. If you thrive on organization, analytics, and keeping operations running smoothly, this role is for you!

As a Commercial Stock Allocator, you'll help ensure the right products are available in the right places at the right time across LEGOLAND California Resort. You'll manage inventory levels, replenish stock, analyze sales trends, and work closely with teams across the Resort to maximize product availability, improve the guest experience, and support sales.

Using inventory and sales data, you'll make informed decisions about stock allocation, identify inventory issues, and help maintain accurate inventory records. This role is ideal for someone who enjoys working with data, solving problems, and collaborating with multiple teams in a fast-paced environment.

Key Responsibilities

  • • Minimum & Maximum Stock Management: Maintain, review, and recommend adjustments to product minimum and maximum inventory levels based on sales performance, product demand, seasonality, attendance, operating calendars, events, promotions, and changing business needs.

    • Product Assortment & Range Planning: Maintain accurate product assortment information, range plans, and order documentation in partnership with NA Buying and Merchandising and Commercial Operations. Ensure products are appropriately ranged and allocated to commercial locations based on store identity, available space, and commercial strategy.

    • Purchase Order Allocation: Review incoming purchase orders and complete product distribution and allocation requirements in alignment with direction from NA Buying and Merchandising. Ensure new and incoming products are appropriately allocated across Resort commercial locations.

    • New Product & Initiative Support: Support the allocation and launch of new products, commercial offerings, seasonal events, promotions, locations, and Resort initiatives. Coordinate with key stakeholders to establish initial stock allocations, replenishment strategies, and performance monitoring.

    • Inventory Control & Stock Integrity: Partner with Inventory Control, Warehouse, and Commercial Operations to maintain accurate inventory records and investigate and resolve inventory discrepancies. Support cycle counts, physical inventories, negative inventory reporting, high-value product counts, damaged merchandise processes, and other inventory control activities.

    • Stock Transfers & Rebalancing: Regularly review inventory across commercial locations and coordinate store-to-store and Warehouse-to-store transfers to improve product availability, respond to changing demand, reduce excess inventory, and maximize sales opportunities.

    • Warehouse & Delivery Coordination: Partner closely with the Warehouse and Logistics team to establish replenishment priorities, coordinate product movement and deliveries, and ensure efficient stock distribution to commercial locations.

    • Storage Capacity & Stock Flow: Review commercial location storage capacity and operational requirements to ensure stock allocations and deliveries are appropriate for available space. Identify and communicate potential storage, delivery, or stock flow concerns and support the development of effective solutions.

    • Commercial Performance Analysis: Analyze product and location-level sales performance, inventory levels, rate of sale, stock cover, attendance trends, seasonality, events, promotions, and other business factors to identify emerging trends, opportunities, and risks.

Experience:

The ideal candidate will have experience in stock allocation, inventory management, retail operations, merchandising, warehousing, supply chain, commercial analysis, or a similar role within a retail, hospitality, theme park, entertainment, or other complex operational environment.

The successful candidate should demonstrate experience working with sales and inventory data, monitoring stock levels, identifying inventory trends and discrepancies, and taking appropriate action to maintain product availability and effective inventory levels.

Experience with stock allocation, replenishment, inventory control, cycle counts, physical inventory, stock transfers, product receiving, range planning, purchase orders, or related commercial processes is strongly preferred.

Qualifications & Experience

The successful candidate will possess strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and responsibilities in a fast-paced and changing operational environment.

Strong attention to detail and a commitment to data accuracy, inventory integrity, product availability, operational efficiency, and continuous improvement are essential.

The candidate should demonstrate commercial and financial awareness, including an understanding of sales performance, inventory productivity, product demand, stock loss, and the impact effective inventory management has on business performance.

Excellent interpersonal, communication, and collaboration skills are required, along with the ability to establish effective working relationships and communicate stock priorities, concerns, and recommendations clearly to stakeholders.

Strong proficiency in Microsoft Excel is preferred. Experience utilizing Microsoft Office, inventory management systems, point-of-sale systems, enterprise resource planning systems, Power BI, and other reporting or business intelligence tools is an advantage.

A high school diploma or equivalent is required.

The role requires the ability to work in both office and operational environments, including the Resort Warehouse and commercial locations throughout LEGOLAND California Resort. The successful candidate must be able to work a flexible schedule based on operational and business needs, including occasional evenings, weekends, and holidays.

Physical Demands F Roles

  • Standing: Constant 100%
  • Walking: Constant 100%
  • Sitting: Occasionally 25% (e.g., except during breaks)
  • Lifting/Carrying:
    • 0–10 lbs: Constant 80%
    • 10–25 lbs: Constant 80%
    • 25–50 lbs: Constant 80%
    • 50+ lbs: Occasionally team lift: 50% of the time
  • Pushing/Pulling: Frequent 80%(equipment used: [e.g., carts, product pallet jacks, machinery])
  • Reaching:
    • Below waist: Frequently 90%
    • Waist to shoulder: Frequently 90%
    • Overhead: Occasionally 10%
  • Bending/Stooping: Frequently 100%
  • Twisting: Frequently 100%
  • Kneeling/Crouching: Frequently 100%
  • Climbing (stairs/ladders): Frequently 100%
  • Manual Dexterity (hands/fingers): Typing, handling small objects, tools, handling cardboard-Frequently 100%
  • Vision Requirements: close vision, distance, color vision, depth perception-Frequently 100%

Benefits

· Excellent health care options (medical, dental, and vision that encourage preventative care).

· Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.

· Merlin Magic Pass for friends and family to enjoy the parks & attractions

· Recognition Programs and Rewards

· 401(k) program with company match

· Tuition reimbursement programs

· Numerous learning and advancement opportunities

Pay Range

Compensation between USD $19.99/Hr.-USD $23.50/Hr.

Apply

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
Flex spring

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Flexa

• Reporting & Business Intelligence: Develop and maintain regular reporting that provides clear visibility of sales performance, inventory levels, product availability, stock movement, inventory discrepancies, and other key commercial metrics.

• Invoice & Receiving Support: Partner with Warehouse Receiving, Finance, NA Buying and Merchandising, and other stakeholders to support effective invoice matching, receiving, and inventory processes and assist with the timely resolution of discrepancies.

• Stock Loss & Damage Reduction: Support the Resort’s stock loss objectives through effective inventory management, accurate stock processes, investigation of discrepancies, and adherence to established Commercial and Resort procedures.

• Stock Processing Procedures: Support the development, implementation, documentation, and continuous improvement of stock allocation, replenishment, inventory control, and stock processing procedures. Provide guidance and training to team members and operational partners as required.

• Systems & Data Management: Utilize commercial, inventory, point-of-sale, reporting, and business intelligence systems to maintain accurate stock information, monitor performance, identify opportunities, and support effective decision-making.

• Continuous Improvement: Identify opportunities to improve stock allocation, inventory accuracy, product availability, reporting, operational efficiency, and commercial performance. Partner with key stakeholders to develop and implement sustainable improvements.

• Cross-Functional Collaboration: Build effective working relationships with Warehouse and Logistics, Commercial Operations, NA Buying and Merchandising, Inventory Control, Finance, Procurement, Visual Merchandising, Planning and Business Support, and other Resort teams to ensure inventory decisions are aligned with commercial and operational objectives.

  • Noise Exposure: Moderate-Frequently, Loud-Frequently 100%
  • Temperature Exposure: Indoor / Outdoor / Seasonal variations / Extreme conditions, anywhere from 25 degrees to 101 degrees. Frequently 100%
  • Work Environment: wet surfaces, heights, confined spaces, chemicals, working both indoors and outdoors Frequently 100%
  • Additional Requirements: N/A
  • Accommodation Statement:Reasonable accommodations will be made in accordance with applicable California law.
  • Merlin

    Commercial Manager

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