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Merlin • Surrey-Chessington, KT9 2NE, UK

AV Apprentice

Employment type:  Apprenticeship
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Job Description

What you'll bring to the team

AV Apprentice

Location: Chessington World of Adventures, Leatherhead Road, Chessington, Surrey

We’re excited to offer a hands-on AV Apprenticeship where you’ll kickstart your career in Audio Visual and technical entertainment within a live theme park environment.

Working as part of the Ride Effects team, you’ll support the day-to-day operation and maintenance of a wide range of AV systems, including audio, lighting, video, show control, and special effects. From helping to keep attractions running smoothly to supporting live show experiences, no two days will be the same.

This 24‑month programme combines structured learning with real on-the-job experience, giving you the opportunity to develop practical technical skills while working alongside experienced professionals.

Key responsibilities include:

  • Assisting with maintenance, fault finding, and repairs across AV systems
  • Supporting daily operational checks to ensure attractions run safely and reliably
  • Learning how to diagnose and resolve technical issues in real-time
  • Supporting installations, upgrades, and system improvements
  • Working collaboratively with technical teams to deliver high-quality guest experiences

Qualifications & Experience

We’re looking for enthusiastic individuals with a passion for learning and a strong interest in technology and hands-on work.

  • Have at least 5 GCSE’s at C/4+ including Maths, or equivalent (These can include predicted grades).
  • Comfortable using computers and digital systems
  • Strong attention to detail and a focus on quality and safety
  • Practical mindset with an interest in technical or hands-on work
  • Good problem-solving skills and ability to think quickly
  • Willingness to learn and develop new skills through training and study
  • Strong communication skills and ability to work as part of a team
  • Reliable, motivated, and proactive approach

Desirable but not essential:

  • Basic knowledge or interest in AV systems, live events, theatre, or technical environments
  • Experience using tools or working in a practical setting

This is a full-time course which will run for around 2 years.

Benefits

  • 28 days holiday (including bank holidays)
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…
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Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

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