Attraction Host

Job Description

What you'll bring to the team

We have new fun-packed opportunities for Attraction Hosts to join our committed attractions team at London’s Madame Tussauds!

As one of our Attraction Hosts, you’ll be enhancing our guests experience by offering a warm and welcoming, informative approach, wherever you are stationed through the attraction.

Supporting the smooth running of the attraction day by day, you’ll be actively seeking out opportunities to engage with our guests, ensuring that they are getting the most out of there visit with us.

You’ll be on hand to answer any questions about the attraction and exhibits or offer any additional information to enhance our guests experience. You’ll look to manage any potential bottle necks or viewing blockages, through effective and polite crowd control management, ensuring health, safety and welfare at all times.

With your genuine helpful nature and world-class customer service, you’ll always seek out opportunities deliver an experience that is unique and memorable to all our guests.

Being one of our Attraction Hosts will see you take ownership, working within the attraction by delivering, monitoring and maintaining a premium quality standard throughout the building. This would mean, monitoring the condition and appearance of our exhibits as well as throughout the attraction. At times you may need to straighten clothing and or hair on our wax-work models or clearing away littler accidently left behind by a guest. You may be required to wear a costume, be trained on using props and delivering immersive guest interactions. This will incorporate all areas that fall under the Attraction Team such as the Celebrity Red Carpet area to the Chamber of Horrors, the Star Wars areas to our Spirit of London Ride and 4D Experience areas.

We are offering 6 monthly contracts, with the strong possibility of achieving extensions! Shifts will generally be between 8am and 6:30pm, working a minimum of 10 hours per week. You’ll need to be flexible during school holidays as times and days may change.

Qualifications & Experience

• Experience within a similar role with a high customer focus and a high customer footfall
• A warm and welcoming person with a helpful and informative nature
• Interested in history and expanding on knowledge, enough to share with others
• May have an interest in performing arts, public speaking or presenting
• Strong appreciation health and safety and the welfare of others
• A true team player who is accountable for playing their part for the team's overall success
• Infectious personality who likes to have fun at work creating memorable experiences

If your CV application meets our expectation, you will be invited to our hiring event which will be held a day in the week commencing the 22nd June 2026.

Benefits

Alongside working with a great team, we also offer:

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you are interested in this opportunity and you would like to hear more, please click on the apply button now.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Pay Range

GBP £13.84/Hr.