Admissions Host

Job Description

What you'll bring to the team

Admissions Host

Location: London Eye

Fancy being part of the iconic heart of London? Of course, you do! At 135 metres high the world-famous London Eye is the only moving view of the city. From movie royalty to actual royalty, the London Eye has welcomed them all and we’ve got our Eye out for Admissions and River Hosts to join our dedicated team in delivering an unmissable view that celebrates today’s London, giving guests memories that will last a lifetime.

First and foremost, this is a guest facing role to support and engage with customers, offering an exceptional experience to each visitor via excellent customer service. Working in our Admissions team you could find yourself working on the tills, helping guests on kiosks, working in our pier ticket office or even assisting other departments on peak days.

You will find yourself helping customers as they make their way throughout the attraction! You will have strong communication skills coupled with the ability to interact with our guests, plenty of enthusiasm, full of smiles and be a reliable team player.

This is a fixed term contract. The London Eye is open daily so full availability is needed, including weekends, bank holidays. Late finishes and Early starts will be required.

Qualifications & Experience

• Confident personality with the willingness to approach guests warmly and deliver world-class, memorable experiences every day
• Experience working in a pressurised environment within hospitality or a similar industry
• Comfortable working as part of a close-knit team, as well as independently when needed
• Up-selling experience is helpful – full training will be provided
• Strong sense of fun and the ability to demonstrate that you’re truly Guest Obsessed
• Enthusiastic and engaged – if this sounds like you, we’d love you to apply!

Benefits

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Competitive