Technicien Bien-être (M/F/X)

Job Description

Job Description:

Animals Well-being Technician (M/F/X)

Segment: Royal Canin

Location: Aimargues, France - near Montpellier (Occitanie region), with easy access to the Mediterranean coast and major transport hubs.

Type of contract: perm contract - (on site)

The Animal Well-being Technician ensures the well-being of cats and dogs on site by promoting animal welfare across teams. They provide functional leadership by monitoring practices, identifying improvements, and encouraging the evolution of standards and behaviors. Working closely with site associates, they coordinate action plans, facilitate the sharing of best practices, and support teams in adopting welfare standards. Their expertise and influence help mobilize teams around the company’s values of quality, efficiency, mutuality, and responsibility, while also fostering employee skill development through training, guidance, and practical feedback.

What are we looking for?

• ASV training, animal caregiver or equivalent

• Strong knowledge in canine/feline ethology,

• Proficiency in Word, Excel (pivot tables, charts), PowerPoint,

• Technical English.

• English: intermediate level

What will be your key responsibilities?

• Defines the socialization program for puppies/kittens,

• Responsible for monitoring growing or retired kittens,

• Responsible for managing quarantine,

• Oversees the implementation of the socialization program by specialists,

• Responsible for behavioral assessment of the animals,

• Responsible for action plans related to animal behavior analyses,

• Responsible for kennel/cattery enrichment,

• Organizes, leads, and participates in continuous improvement groups, projects, or exchanges (MOS),

• Shares and presents information to the team,

• Collaborates with the recruitment and adoption manager,

• Provides functional management of canine/feline specialists within the Well-being division,

• Coordinates the daily organization of the division, taking into account the needs of the DIGE/RSS and Palatability measurement divisions,

• Responsible for Well-being indicators,

• Responsible for zootechnical monitoring of panels,

• Responsible for training and maintaining the skills of canine and feline specialists (new associates and/or authorized associates),

• Monitoring and updating quality documents,

• Ensuring the calibration of our measurement devices,

• Supporting specific protocols in collaboration with the protocol officer.

• Collaborating and exchanging knowledge with different Mars Pet-centers to share technical expertise,

• Promoting our vision, the 5 principles, our values, and unique culture,

• Ensuring safe work practices by following job instructions, guidelines, and reporting any safety observations,

• Contributing to environmental policy compliance (waste sorting, energy consumption),

• Participating in activities related to internal and external communication (visits, commercial workshops, BCS workshops, etc.).

What can you expect from Mars?

• At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.

• As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.

• The opportunity to learn and develop, taking charge of your own career across Mars.

• You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!

• You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group