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Mars UK • USA-Ohio-Columbus | United States of America

Product Quality Technician

Employment type:  Full time
Salary:  $30 per hour
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Job Description

Job Description:

Mars Petcare- Product Quality Technician- Columbus, OH

  • Pay: $30.33/hour and $1.50 shift premium
  • This site manufactures Petfood

Shift Schedule:

Rotating Shift (must be available for all)

  • 1st Shift
    • Saturday–Sunday: 7:00 AM – 7:30 PM
    • Monday–Friday: 7:00 AM – 3:30 PM
    • Weekend Off
  • 2nd Shift
    • Monday–Friday: 3:00 PM – 11:30 PM
    • Weekend Off
  • 3rd Shift
    • Monday–Friday: 11:00 PM – 7:30 AM
    • Saturday–Sunday: 7:00 PM – 7:30 AM
    • 5 Days Off Monday- Friday

Description of Role:

This role conducts quality verification protocols to ensure finished products meet with Mars Petcare Quality and Food Safety Specifications. They enable conformance to specification through the verification of execution in quality control protocols and/or monitoring of sampling and testing plans. They enable the reduction of food safety incidents and non-quality costs by the immediate escalation of any out of conformance condition detected during verification activities.

What are we looking for?

Minimum Requirements:

  • High School Diploma, GED or equivalent education
  • 1+ years’ experience in a manufacturing environment and/or quality control
  • Demonstrated leadership capabilities in leading/influencing others
  • Proficient in computer software’s including Excel, Microsoft Office, Outlook, etc.

Physical Requirements:

  • Perform the essential functions of the job with or without reasonable accommodation.
  • Frequent lifting/carrying (10-50 lbs) and pushing/pulling (50-300 lbs) repetitively
  • Frequent bending, stooping, twisting, handling, and gripping.
  • Ability to work at elevated heights, climb stairs, lean over equipment, and operate in confined spaces.
  • Ability to stand and work on feet for extended periods, with shifts lasting 12 hours
  • Capable of working in hot, cold and wet conditions
  • Proficient in understanding, communicating, reading, and writing in English.

Preferred Qualifications

  • Bachelors Degree, Technical Degree or certification (s) related to Food Science, Food Safety, Engineering, Chemistry etc.
  • 3+ years of experience in a manufacturing site managing quality and food safety management systems
  • Previous experience in a food-related industry
  • Experience with practical applied microbiology in factory environments
  • Advanced understanding of Good Manufacturing Practices (GMP's), Hazard Analysis Critical Control Point Systems (HACCP)
  • Knowledge of food microbiology, food safety, manufacturing processes and food laws
  • Understanding of Food safety risk, identification and management, HACCP and prerequisite controls Knowledge of GMP, food allergens, pest control, sanitation, and food safety regulations Strong people and organizational development skills.

What will be my Key Responsibilities?

  • Perform quality verification and monitoring activities for raw materials, packaging, and finished products to ensure compliance with food safety and quality standards.
  • Identify, isolate, and escalate non-conforming materials and quality incidents, including initiating incident investigations and product holds within quality management systems.
  • Support production teams with troubleshooting, risk assessments, foreign material escalation, and real-time quality decision-making during manufacturing operations.
  • Review and verify quality and regulatory documentation, including PCQI conformance records, process charts, net weight checks, and seam/seal integrity documentation.
  • Execute finished product release activities, product inspections, stock reconciliations, and controlled recipe change processes to maintain product quality and traceability.
  • Provide coaching and training to operations associates on quality management processes, record accuracy, compliance expectations, and continuous improvement initiatives.

Total Rewards

  • Starting Pay: $30.33/hour
  • Shift Differential: $1.50/hour
  • Annual Bonus and Merit Increases
  • Benefits Starting Day One:
    • Medical, Vision, and Dental
    • Up to 6% 401(k) match
    • Vacation time
    • Tuition reimbursement
    • Short/Long-Term Disability
    • 18 weeks parental
  • Relocation will not be provided.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

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Office Locations

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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