Flexa

1–2 days/week at home

Core hours 11–3

Dog friendly

Job Description

Job Description:

Master Data Management is a critical foundation that powers business operations and better decision making through AI / Analytics. Over last few years, Mars has invested in building standardized process and one global system of record for managing all customers, vendor, finance and product master data for our CPG businesses. As part of the transformation, Mars is also consolidating master data maintenance into an effective and efficient shared service within Mars Global Service (MGS).

The Senior Leader will lead MDM global shared service for Product and Customer data across NA, Europe, APAC and LatAM regions driving operational excellence. The MDM Sr. Director will provide direction and thought leadership in further evolution of MDM Service to automate, standardize and improve quality of service that ensures timely, accurate and trusted data.

Education & Professional Qualifications

  • Master's degree in Computer Science, Information Systems or MBA with 12 - 15+ yrs. of experience or a Bachelor’s degree with a minimum of 20 yrs. Experience

  • Proven track record of at least 10 years in MDM leadership roles within a global organization, preferably in the CPG industry.

  • Strong understanding of material/product and customer data management processes.

  • Experience with MDM tools and technologies.

  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

  • Strong analytical and problem-solving abilities.

  • Leadership qualities, including the ability to inspire and motivate teams.

Key Responsibilities

MDM Service – Product / Customer

The Senior Leader will lead MDM global shared service for Product and Customer data across NA, Europe, APAC and LatAM regions driving operational excellence. The MDM Service – Sr. Director will provide direction and thought leadership in further evolution of MDM Service to automate, standardize and improve quality of service that ensures timely, accurate and trusted data.

The key responsibilities include:

  • Lead large Ongoing MDM Service teams globally across 4 regions (NA, Europe, APAC and LatAm) for CPG Business Segments

  • Build, lead, and mentor a high-performing MDM team, providing guidance and fostering a culture of excellence.

  • Define the vision for MDM Service operations and drive continuous improvement initiatives.

  • Provide direction to drive operational excellence for creation and maintenance of master data for Product and Customer domains through timeliness, accuracy, right-first-time and quality-of-service KPIs

  • Establish MDM Service Governance to engage and collaborate with global / regional Segment functional stakeholders to gain continuous support for ongoing data improvements as well as identify business priorities to support.

  • Set clear performance expectations, conduct regular performance evaluations, and identify opportunities for professional growth.

  • Implement and enforce data governance policies, standards, and best practices to ensure data quality, security, and compliance in a partnership with Data Councils.

  • Create and maintain data stewardship programs to involve business users in data quality initiatives.

  • Develop and lead culture of value creation powered by master data through continuous improvements, automation, standardization to improve overall quality of service.

  • Drive cultural change within the organization to promote data-centric decision-making and data-driven processes.

  • Lead change management efforts to ensure successful adoption of MDM practices across departments.

  • Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of MDM initiatives.

  • Regularly report on MDM program performance to senior leadership.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps

We asked employees of Mars UK how satisfied they were with flexible working, and this is what they told us

Location
94%
Employees are very happy with their working location freedom
Hours
91%
Employees are very happy with the flexibility in the hours they work
Benefits
84%
Employees are very happy with the benefits their company offers
Work-life balance
80%
Employees feel that they can switch off quite easily from work
Role modelling
81%
Employees feel that flexible working is part of the culture
Autonomy
90%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
75%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
78%
Employees feel that the culture supports equity and inclusivity well
Culture
86%
Employees feel like it is a really great environment to work in
Mission
84%
Employees feel very excited about and aligned with the company mission
Salary
70%
Employees feel that their salary is good and matches the value they bring
Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

Brazil
France
Netherlands
United Kingdom
United States
Awards & Achievements

Flexa100 2024

1st – Large companies

Industry awards 2023

Consumer Goods

Flexa100 2023

3rd – Large companies

Industry awards 2022

Retail & Ecommerce