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Mars UK • CHL-Santiago Region-Santiago | Chile

Market Unit Q&FS Specialist

Employment type:  Full time
9.2

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Job Description

Job Description:

Market Unit Q&FS Specialist - Your new role at Mars?

At Mars Chile, we're looking for a Market Unit Q&FS Specialist who will be responsible for driving the Q&FS agenda through the development of our QMS for each Argentine, Chilean and Andean Market Unit. The associate will develop full knowledge & understanding of our business standards and quality systems to drive full compliance to our QMS. The position will build and implement trainings, manage the auditing program and quality incidents, drive continuous improvement and compliance to our standards and business expectations.

In this exciting role, you'll be...

  • Working on governance of the External Manufacturing Quality Management (EMQM) program in the Market Unit (MU).

  • Undertaking the Co-packer Risk Assessment (RA).

  • Undertaking the co-packer audits and defining co-packer status.

  • Executing the External Manufacturing Program Risk Assessment (EMPRA) and Technical Specification documents.

  • Working on governance of the Distribution Quality Management (DQM) program in the MU involving the whole logistic pipeline (warehouse / transport / disposal).

  • Undertaking the Third Part Logistic Warehouse (3PL) Audit, Risk Assessment (RA) and define status.

  • Executing the Transport and Storage Specification (TSS) documents.

  • Leading NC, PRIMP, CAPA and SIRB CAPA follow-up in the MU.

  • Working on governance of the QMS process in the MU.

  • Leading MU relevant standards deployment and governance.

  • Working on Costumer and Consumer quality complaints, evaluation, respond, escalation and follow up, identifying and leading continuous improvement initiatives to drive product quality and consumer/costumer complaint reduction. ·

  • Compilating and trend evaluation of all metrics related to External Manufacturing, DQM, PRIMP, CPM, CAPA and report to the Business Unit (BU) following the process and timeline defined.

  • Accountable for Performance Review and Hold & Release activities.

What are we looking for?

  • Graduated in Chemical Engineer, Food Engineer or other related graduation.

  • 4+ years of experience in a technical area such as R&D, laboratory management quality systems, or food process engineering.

  • English – intermediate to advanced (written and spoken).

Our Benefits?

  • Industry-competitive salary, including an annual bonus.

  • Medical plan for you and your family.

  • Supplemental Life Insurance, above legal requirements.

  • Office amenities, such as fresh fruit, coffee, and vending machines.

  • And many others!

Join a global company with diverse and talented Associates, all guided by our Five Principles culture, striving to build the world we want tomorrow, today!

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
LinkedIn learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

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Awards & Accreditations

1st – Family Friendly

1st – Family Friendly

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Flexible

Flexible

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Work-Life Balance

Work-Life Balance

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
Culture

Culture

Flexa awards 2025
Benefits

Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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