Mars UK • United Kingdom

IT WMS Product Senior Analyst

Employment type:  Full time

1–2 days/week at home

Core hours 11–3

Dog friendly

Job Description

Job Description:

The IT WMS Product Senior Analyst provides functional and technical expertise on the WMS Product Area as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles, Vendor eardership and Service Introduction project roles.

What are we looking for?

  • WMS Skills with IT Background.
  • Strong WMS Product Area skills, preferred on SAP EWM, WM, JDA2018 or/and 2020 (SAAS) or PDLS.
  • Strong WMS Product Area skills, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.
  • Understanding of the business operations processes
  • (Preferred) WMS Product Area experience or same functionality products and services, as service, development or projects.
  • ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus
  • Confluence, Jira and Tosca knowledge will be a plus.
  • Proven leadership and influencing experience with key stakeholders
  • Language: Fluent in English.

What will be your key responsibilities?

  • Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents/requests/problems/demands from business
  • Involvement on transformational programs/projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed
  • Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
  • Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development
  • Strong collaboration with business to translate business functional requirements into actual practical and working IT solution specifications and assuring high level of satisfaction from the customers
  • Manage and execute technical design, development and configuration activities for products and services on <BCF area>
  • Identify and develop automation opportunities across the business processes and internal processes
  • Identify, propose and develop improvements for product and services as part of Problem Management process
  • Document solutions developed according to the defined rules in place, to assure global supportability
  • Participate and collaborate on a Community of Practices related to his functional and technical areas
  • Assist with change management activities, including releases and production slots.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps

We asked employees of Mars UK how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring
Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)


Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

United Kingdom
United States
Awards & Achievements

Flexa100 2024

1st – Large companies

Industry awards 2023

Consumer Goods

Flexa100 2023

3rd – Large companies

Industry awards 2022

Retail & Ecommerce