European eCom Sales Support

Job Description

Job Description:

Key Responsibilities

• Execution of all new listings with customers (All information to be gathered & filled in in the customers’ templates and sent or uploaded)
• Manage product list (answer requests, communicate on changes…), and be the first point of contact for info requests from customer
• Deliver effective support for the execution of the promotion plans
• Create and maintain sales budget tracker (notably promo budget tracker)
• Booking, monitoring and controlling of customers related invoices
• Update the European portfolio file: run periodic requests and consolidate results
• Support for operational topics with customer
• Undertake any other tasks/duties as may be reasonably required

Context and Scope

• The individual will work with a remote team, collaborate closely with the eKAMs, local team as well as the full digital team to support customers. It will be a direct point of contact and work with both local and regional teams, finance and customer service/supply team to drive efficiency and deliver a great customer experience.

Job Specifications/Qualifications

• Degree calibre with sales / data or retail management background
• Result and action oriented
• Advanced Excel and PowerPoint skills, excellent communication skills, oral and written
• Strong oral, written communication, and presentation skills
• Individual who thrives in an entrepreneurial and fast pace environment
• English & French mandatory, German nice to have
• An experience in a pure player company or with Amazon vendor central platform is welcome

Key Supporting Competencies (4-6)

• Action oriented
• Planning/priority setting
• Organizational Agility
• Drive for results
• Integrity and Trust
• Personal learning
• Customer focus

Key Functional Competencies & Technical Skills (3-5)

• Customer 1st account expertise
• Product reference data maintenance
• Attention to detail
• Strong customer care skills
• Strong written and verbal English
• Good administrative skills
• Quick to learn
• Proactivity
• Excellent working knowledge of Microsoft packages, in particular Excel
• Ideally experience with sales tools (Compass)

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.