Flexa
Mars UK • Netherlands

European eCom Sales Support

Employment type:  Full time

1–2 days/week at home

Core hours 11–3

Dog friendly

Job Description

Job Description:

Key Responsibilities

  • Execution of all new listings with customers (All information to be gathered & filled in in the customers’ templates and sent or uploaded)
  • Manage product list (answer requests, communicate on changes…), and be the first point of contact for info requests from customer
  • Deliver effective support for the execution of the promotion plans
  • Create and maintain sales budget tracker (notably promo budget tracker)
  • Booking, monitoring and controlling of customers related invoices
  • Update the European portfolio file: run periodic requests and consolidate results
  • Support for operational topics with customer
  • Undertake any other tasks/duties as may be reasonably required

Context and Scope

  • The individual will work with a remote team, collaborate closely with the eKAMs, local team as well as the full digital team to support customers. It will be a direct point of contact and work with both local and regional teams, finance and customer service/supply team to drive efficiency and deliver a great customer experience.

Job Specifications/Qualifications

  • Degree calibre with sales / data or retail management background
  • Result and action oriented
  • Advanced Excel and PowerPoint skills, excellent communication skills, oral and written
  • Strong oral, written communication, and presentation skills
  • Individual who thrives in an entrepreneurial and fast pace environment
  • English & French mandatory, German nice to have
  • An experience in a pure player company or with Amazon vendor central platform is welcome

Key Supporting Competencies (4-6)

  • Action oriented
  • Planning/priority setting
  • Organizational Agility
  • Drive for results
  • Integrity and Trust
  • Personal learning
  • Customer focus

Key Functional Competencies & Technical Skills (3-5)

  • Customer 1st account expertise
  • Product reference data maintenance
  • Attention to detail
  • Strong customer care skills
  • Strong written and verbal English
  • Good administrative skills
  • Quick to learn
  • Proactivity
  • Excellent working knowledge of Microsoft packages, in particular Excel
  • Ideally experience with sales tools (Compass)

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Location
94%
Employees are very happy with their working location freedom
Hours
91%
Employees are very happy with the flexibility in the hours they work
Benefits
84%
Employees are very happy with the benefits their company offers
Work-life balance
80%
Employees feel that they can switch off quite easily from work
Role modelling
81%
Employees feel that flexible working is part of the culture
Autonomy
90%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
75%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
78%
Employees feel that the culture supports equity and inclusivity well
Culture
86%
Employees feel like it is a really great environment to work in
Mission
84%
Employees feel very excited about and aligned with the company mission
Salary
70%
Employees feel that their salary is good and matches the value they bring

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

Brazil
France
Netherlands
United Kingdom
United States

Awards & Achievements

1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022