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Mars

Digital Merchandiser – Chewy

Location:  USA-Tennessee-Franklin | United States of America
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Mars

Digital Syndication Analyst

$74,511 – $102,453 per annum

Chicago, US | US

#1 MOST FAMILY FRIENDLY COMPANY

Mars

Digital Syndication Analyst

$74,511 – $102,453 per annum

Chicago | USA

#1 MOST FAMILY FRIENDLY COMPANY

Mars

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Business Development Manager - Insights & Analytics

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Job Description

Job Description:

Digital Merchandiser – Chewy

Franklin, TN

On-site

At Mars Petcare, a Digital Merchandiser plays a critical role in helping to maximize the digital exposure and performance of our portfolio by ensuring flawless execution of “perfect page” principles – best-in-class content, site navigation and architecture, product information, and ratings & reviews.Also in scope is helping to define the future of our digital merchandising principles through test & learns, as well as measuring and reporting of our digital merchandising strategy (content improvement over time, ratings & reviews compliance, organic search strategy, test & learn implementation, etc.) to our customer teams and broader organization.

What are we looking for?

  • Bachelor’s degree required

  • 2+ years experience in managing brand portfolios of products online

  • Have strong functional/technical understanding of eCommerce fundamentals

  • Understand core business metrics and how these can be influenced through digital content and shelf principles

  • Prior and demonstrable experience at a large CPG organization, retailer or agency with exposure to teamwork, systems, data, insights and learnings

  • Ability to benchmark market best practices in search, placement, content & merchandising

  • Strong communication skills to educate & report across all key metrics

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Strong negotiator where the outcome is felt as positive from both sides

  • Balanced analytical/conceptual skills to understand and then optimize page performance

  • Proven project management skills, attention to detail and exceptional organizational skills

  • Comfortable in a fast-paced, dynamic and ambiguous environment

  • Knowledge of Salsify is nice to have

    • What would be your key responsibilities?

    • Primary responsibility is perfect digital page: working with our internal content team to secure best-in-class digital assets, syndicating those digital assets to our customers, and driving content improvement over time to drive conversion with our brands.

    • Ensure all new products, transitioning items, and discontinued products are live and updated on retailers’ websites at the respective launch/discontinuation dates.

    • Drive efficiency in content syndication and ratings & reviews, identifying opportunities to make our content process more simplified to improve our speed to market.

    • Monitor and analyze our portfolio and competitors’ search & merchandising strategy around key criteria: content quality, integrity, availability, placement & search, pricing. Monitor and anticipate new digital merchandising trends and winning tactics, partnering with the customer team, OneInsights team, and the retailer to bring them to life.

    • Serve as a key contributor in our ‘always-on optimization’ content process, leveraging both internal and competitive insights to continually improve how our brands come to life through our retailer’s websites.

    • Define and coordinate the execution of our Digital Merchandising strategy on retailer websites and coordinate search principles and tools, including design and execution of cross-sell / upsell activities.

    • Work with key stakeholders to define and implement ‘test and learn’ improvement strategies and opportunities. Define and continuously measure KPIs to assess retailer digital content and shelf strategies and execution capabilities.

    • Opportunity to also expand responsibilities to include fundamental sales and category analytics to expand breadth of business acumen and applied insights

    What can you expect from Mars?

    • Opportunity to bring your pet to work.

    • Commitment to create a safe, healthy, and sustainable world for our partners and the communities in which we operate.

    • Commitment to make A Better World For Pets™ a world where they’re healthy, happy and welcome

    • Commitment to our consumers and focus on positively impacting the planet and the population.

    This role is based in Franklin, TN with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work.

    Mars does not sponsor visas for this role.

    This position is not eligible for relocation benefits.

    Working at Mars

    Hybrid

    Core hours 11–3

    Company employees:

    4,000 In the UK

    Gender diversity (m:f):

    57:43

    Hiring in countries

    Argentina

    Australia

    Austria

    Belgium

    Brazil

    Canada

    China

    Czechia

    Egypt

    Estonia

    France

    Germany

    Guatemala

    Hungary

    India

    Japan

    Office Locations

    Company benefits

    Open to part-time employees
    Open to job sharing
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 26 weeks at 90% pay
    Enhanced paternity leave – 26 weeks at 90% pay
    24 days annual leave + bank holidays
    “Pawternity” leave
    Pregnancy loss leave
    Bank holiday swaps
    Shared parental leave
    Adoption leave
    Family health insurance
    Pregnancy support
    Neonatal leave
    Faith rooms
    Meditation space
    Dog friendly office
    Dog friendly co-working space
    Annual bonus
    Employee discounts
    Cinema discounts
    Referral bonus
    Joining bonus
    Cycle to work scheme
    Electric Car Salary Sacrifice
    Enhanced pension match/contribution
    Theme park discounts
    Lunch and learns
    In house training
    Learning license
    Studying sabbaticals
    Open to part time work for some roles
    Menopause support
    On-site gym
    On-site barista
    Secure on-site parking
    On-site catering
    Private booths
    On-site wellness room
    Collaboration spaces

    Awards & Accreditations

    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2026
    3rd - Best Workplace Benefits

    3rd - Best Workplace Benefits

    Flexa awards 2026
    Most loved - Large companies

    Top 5 - Most loved - Large companies

    Flexa awards 2026
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2026
    1st - Most Family Friendly Company

    1st - Most Family Friendly Company

    Flexa awards 2025
    2nd – Pet Friendly

    2nd – Pet Friendly

    Flexa awards 2025
    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2025
    Most Inclusive Company

    Top 5 - Most Inclusive Company

    Flexa awards 2025
    Best Work-Life Balance

    Top 10 - Best Work-Life Balance

    Flexa awards 2025
    Best Career Progression

    Top 10 - Best Career Progression

    Flexa awards 2025
    Best Workplace Culture

    Best Workplace Culture

    Flexa awards 2025
    Best Workplace Benefits

    Best Workplace Benefits

    Flexa awards 2025
    1st – Large companies

    1st – Large companies

    Flexa100 2024
    Consumer Goods

    Consumer Goods

    Industry awards 2023
    3rd – Large companies

    3rd – Large companies

    Flexa100 2023
    Retail & Ecommerce

    Retail & Ecommerce

    Industry awards 2022

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