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Mars UK • BAY-Mars Chocolate Caribbean & Central America | Puerto Rico

Customer Development Executive Walmart

Employment type:  Full time
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9.2

/10

Transparency ranking

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Job Description

Job Description:

Key Responsibilities

Customer Leadership

  • Build and execute the Joint Business Plan with Walmart aligned with Mars priorities.
  • Lead annual negotiations on assortment, pricing, trade terms and seasonal activations.
  • Ensure Perfect Store delivery across all segments: availability, visibility, and space optimization.
  • Drive distribution expansion and accelerate growth pillars such as Spicy, Catcare, and Value Packs.

Business Management

  • Own customer P&L: sales, trade investment, MAC improvement and return on promotions.
  • Deliver Sell-in and Sell-out performance targets with robust tracking and root-cause analysis.
  • Lead commercial planning for key seasons (Halloween, Christmas, Summer, Valentine’s).

CPFR & Analytics Excellence

  • Manage forecast accuracy and service level performance through proactive collaboration with Walmart Replenishment teams.
  • Lead short-term and long-term demand planning to prevent out-of-stocks and minimize overstocks.
  • Monitor weekly inventory, supply chain KPIs and implement corrective actions.
  • Leverage data sources (Retail Link, Nielsen, internal BI tools) to unlock growth insights and decision making.

Cross-functional Collaboration

  • Partner with Marketing, Supply, Finance, and Category to land the right strategy in-store.
  • Coordinate activation plans with field execution teams for strong retail presence.
  • Represent Walmart PR within CCA forums to elevate learnings and best practices.

Qualifications & Requirements

  • Bachelor’s degree in Business, Marketing, Finance or related field.
  • 3+ years experience in Key Account Management or Supply/Demand Planning in FMCG.
  • Strong analytical skills and mastery of Excel / data visualization tools.
  • CPFR experience highly preferred; Retail Link knowledge is a plus.
  • Strong negotiation, communication and relationship-building skills.
  • Results-driven, strategic mindset, and high ownership.
  • Fluent in English and Spanish.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
LinkedIn learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

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