Customer Activation Manager- FTC 12 Months

Job Description:

The role defines the activation strategy in conjunction with the LM and executes our activity plan within our customers to bring our brands and events to life for shoppers, in a way which contributes towards delivery of the retailer’s own strategies. The role will have dedicated customers/channels allocated and be accountable for the partner accounts.

Key Responsibilities:
Represent the customer’s needs internally and build them into our activation proposals

• Ownership for UK& IRL activation plan – alignment, delivery & execution of the plan – including priority choices.

• Ownership for the UK TRC budget for the accounts responsible for – from agreeing allocation, to management/stewardship of the budget.

• Ownership to define/design/deliver the content required for internal deployment meetings, and own the design & delivery of all external tool kits and selling materials.

• Ownership to 3rd party agency relationships.

• Work with our agencies to develop and execute bespoke customer solutions which contribute to the retailer’s own strategies.

• Work cross-functionally with Sales, Marketing, Activity Management, Finance, Corporate Affairs and Supply to create and execute initiatives.

• Execute the Activity Plan with our customers, landing points of interruptions across the shopper journey to engage shoppers, instore and online.

• Evaluate executions with clear learnings and recommendations for future applications.

• Champion value creation within customer marketing.

What do we need from you?

• Commercial (sales, marketing, category, customer marketing) experience, and demonstrated ability to develop strong and impactful internal and external relationships and influence customers of all sizes.

• Strong track record of developing and executing visions and strategies with the ability to inspire and lead a complex, cross country team/structure to consistently deliver business results.

• Ability to navigate complex situations and challenge the status quo with a can-do attitude.

• Self-reliant, decisive, and resilient and able to respond and adapt to a fast moving, swiftly changing environment, which will also itself be new in the initial period.

​What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
  Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  A strong focus on learning and development support from day one, including access to our in-house Mars University.
  An industry competitive salary and benefits package, including company bonus.