Warehouse Operations Manager Pharma

Job Description

As a Warehouse Operations Manager Pharma you lead the entire operational team in the warehouse. You are end responsible for warehouse operations. You coach and lead your team in the achievement of daily objectives whilst monitoring performance of customer KPIs. You are always striving to improve the current way of working. You provide the most reliable and efficient service to our customers at the lowest possible cost. You Develop and implement a strategy to create customisable solutions based on customer needs, while maintaining standard- product offerings.

At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world.

We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier.

Every day we challenge ourselves to do better, and we encourage each other to do the same.

By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.

KEY RESPONSIBILITIES

• Lead and manage a team of professional staff, including entry-level employees and supervisors.

• Adapt departmental plans and priorities to address resource constraints and operational challenges.

• Apply subject-matter expertise to resolve common business issues.

• Operate within established practices and procedures, escalating all non-routine issues appropriately.

• Continuously identify and implement improvements to operational processes and systems.

• Ensure effective handover of tasks and optimize communication between teams during shift transitions.

• Oversee daily updates in the Warehouse Management System, including production results, system faults, and stock deviations, and provide required reporting to the Site Manager.

• Utilize functional expertise, routinely applying knowledge of theories, methods, techniques, and processes.

• Maintain an understanding of the overall business and the interdependencies between functions.

• Develop team capability through effective coaching, mentoring, and talent-building initiatives.

• Ensure adherence to the applicable Quality Management System, including ISO standards, as well as GMP and GDP requirements.

• Manage activities covered by the site’s authorization, ensuring compliance with serialization requirements.

• Ensure proper documentation of all actions related to wholesale trade in medicinal products.

• Oversee the implementation and execution of training and professional development programs.

• Coordinate and promptly execute actions related to the withdrawal and suspension of medicinal products.

REQUIRED EXPERIENCE & SKILLS

• Several years’ experience in logistics; experience in pharmaceutical logistics is preferred.

• Experience managing and leading warehouse operations teams.

• Strong knowledge of Good Manufacturing Practice (GMP) regulations.

• Experience working in an international matrix organization with strong stakeholder-management capabilities.

• Demonstrated lean mindset and commitment to continuous improvement.

• Fluency in Dutch and English

• Willingness to undergo pre-employment screening, including a Certificate of Conduct (VOG).

PERSONAL CHARACTERISTICS

• Strong, confident personality with passion, a holistic perspective, courage, and effectiveness across cultures; impact-driven, optimistic, and resilient under pressure.

• Highly process-oriented with exceptional attention to detail.

• A resilient, goal-oriented team player with strong commitment and the ability to work independently.

• Passionate about operational excellence (lean), data-driven decision-making, and process standardization; capable of conducting sound analyses and translating them into actionable plans that ensure on-time, in-full delivery and sustain long-term improvements.

• Passionate about people development and fostering team growth.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.