Supervisor - Operations

Job Description

· Execute daily inventory control activities and ensure inventory records are accurate and up to date.

· Plan, coordinate and monitor cycle counting based on the agreed inventory control program.

· Oversee reconciliation between physical inventory and WMS records.

· Investigate shortages, overages, wrong locations, quantity or status discrepancies, damaged stock and transaction errors.

· Perform root cause analysis and coordinate corrective and preventive actions with Operations.

· Ensure inventory adjustments are investigated, documented and approved before posting.

· Support annual or periodic stock counts and customer inventory audits.

· Conduct process audits to confirm compliance with SOPs and work instructions.

· Monitor ageing, blocked, damaged and unidentified inventory requiring follow-up.

· Maintain inventory KPI reporting, traceability records and audit evidence.

· Escalate material or recurring inventory discrepancies to the Inventory Manager.

· Lead, coach and monitor Inventory and Cycle Count team members.

· Drive continuous improvement in inventory controls, system discipline and location accuracy.

· Support Operations in resolving inventory issues affecting inbound, storage, picking, packing and outbound activities.

· Support identification, segregation and repacking of damaged products where required.

· Provide inventory evidence for customer queries, complaints, claims and audits.

· Support the Inventory Manager in developing and implementing inventory control procedures.

· Support testing and implementation of WMS or process improvements affecting inventory.

· Provide training and guidance to operational employees on inventory SOPs and transaction discipline.

· Provide timely updates on inventory risks, investigation status and corrective-action progress.

Job Requirement

· Strong warehouse inventory control and stock-reconciliation knowledge

· Experience with WMS and inventory transactions

· Competence in cycle counting, inventory adjustments and physical stock counts

· Strong root cause analysis and problem-solving skills

· High attention to detail and data accuracy

· Understanding of inbound, storage, picking and outbound processes

· Process-oriented approach and strong execution discipline

· Ability to enforce SOPs and inventory controls with Operations

· Continuous-improvement mindset

· Good communication and stakeholder-management skills

Must be willing to work at Port Tanjung Pelepas

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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