Senior Process Expert - FRENCH

Job Description

Has overall sales responsibility for customer relationships and
performance of a small customer portfolio.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

To drive business growth by managing customer accounts and supporting sales activities, while understanding client needs and delivering effective solutions. The role focuses on building strong customer relationships, identifying new opportunities, and ensuring high-quality service through market insights and accurate CRM management. Fluency in French (B2) is essential to effectively support and engage with French-speaking customers.

You will be Responsible for:

• Managing assigned customer accounts and supporting sales activities to meet business targets

• Understanding customer requirements and providing suitable solutions

• Building and maintaining strong relationships with clients

• Communicating market trends, pricing updates, and policy changes

• Identifying and developing new business opportunities

• Conducting market and competitor analysis

• Maintaining accurate and timely updates in CRM systems

• Handling French-speaking customers and supporting sales in French (B2 certified fluency required)

Qualifications

Graduate of any bachelor's degree.

Fluent in English with good communication skills.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.

• Opportunity: Unlock professional and personal growth through diverse career pathways.

• Innovation: Work with a team that embraces technology and continuous improvement.

• Global Exposure: Collaborate across geographies and cultures.

• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.