Senior Process Expert

Job Description

Has overall sales responsibility for customer relationships and
performance of a small customer portfolio.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role:

The role focuses on managing and growing a defined customer portfolio by building strong relationships, identifying business opportunities, and delivering tailored solutions aligned with business objectives while ensuring high customer satisfaction and performance.

You will be responsible for:

• Managing assigned customer accounts and driving sales performance

• Identifying customer needs and providing appropriate solutions

• Building strong relationships and understanding customer business requirements

• Driving business growth by pursuing and securing opportunities

• Communicating market trends, pricing updates, and policy changes

• Ensuring accurate and timely updates in CRM/customer management tools

• Demonstrating ownership, accountability, and proactive problem-solving

• Identifying process gaps and driving operational improvements

• Collaborating with internal teams to enhance customer experience and performance

• Maintaining agility, attention to detail, and a solution-oriented approach in a dynamic environment.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

Accounting Operations involves managing day-to-day financial transactions with accuracy and compliance with accounting standards and regulations. It includes roles such as cost accounting, budget accounting, accounts payable, accounts receivable, billing, and invoicing.

You will be Responsible for:

• Overseeing day-to-day financial transactions with accuracy and ensuring compliance with regulations, accounting principles, and standards.

• Allocating and analyzing direct and indirect costs and performing actual vs. budgeted cost variance analysis.

• Developing and monitoring annual revenue and expense budgets to control funds and measure operating results.

• Managing accounts payable, accounts receivable, billing, and invoicing activities.

• Supporting business operations by performing skilled technical, administrative, or operational tasks.

Qualifications

Graduate of any bachelor's degree.

Fluent in English with good communication skills.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.

• Opportunity: Unlock professional and personal growth through diverse career pathways.

• Innovation: Work with a team that embraces technology and continuous improvement.

• Global Exposure: Collaborate across geographies and cultures.

• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.