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Maersk

Senior Manager - Operations

Location:  THRYG01 - Rayong - 7/229 MOO6, AMATA CITY INDUSTRIAL ESTATE, SOI PORNPRAPA, T.MABYANGPORN, PLUAKDAENG RAYONG | Thailand
Location flexibility:  Office based
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Job Description

Job Summary

The Senior Manager - Operations is fully accountable for the P&L and operational performance of the site's Warehousing and Distribution operations, with ownership of business development and operational execution. The role leads and enables Maersk Warehousing and Distribution products and value propositions for customers, whether as standalone solutions or as part of integrated supply chain offerings. The position is responsible for driving profitable growth, operational excellence, customer satisfaction, and people development while ensuring compliance, safety, and continuous improvement.

Key Responsibilities

1. Profit & Loss Management (30%)

  • Full P&L ownership for the site, covering all products and customers.
  • Manage new and existing customer relationships.
  • Oversee contract management and commercial performance.
  • Monitor site performance, including cost management and asset utilization.
  • Drive continuous improvement and optimization initiatives.
  • Develop investment proposals and track implementation and returns.

2. Product & Business Development (30%)

  • Execute the Warehousing and Distribution strategy for the site in alignment with the Area Warehousing and Distribution Head.
  • Drive business development initiatives aligned with strategic objectives.
  • Develop new customers in collaboration with the Area Sales team.
  • Lead site implementations and operational start-ups.
  • Deliver growth targets and optimize product mix.
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Support tender management activities.
  • Expand the business footprint while ensuring profitable growth.
  • Drive process improvement and cost management initiatives.
  • 3. People Leadership (20%)

    • Lead and develop the site organization.
    • Facilitate training and capability development linked to products, solutions, and customer requirements.
    • Drive employee engagement, talent development, and succession readiness.
    • Ensure all people and safety standards are effectively managed.
    • Foster a best-place-to-work culture while delivering excellent customer service.

    4. Operational Excellence (10%)

    • Lead and oversee all operational activities at the site.
    • Ensure compliance with safety, resilience, and regulatory requirements.
    • Manage subcontractors supporting Warehousing and Distribution operations.
    • Drive compliance with governance frameworks and operational standards.
    • Ensure adherence to site security and IT requirements.

    5. General Management (10%)

    • Oversee lease administration activities.
    • Manage contractual obligations and compliance requirements.
    • Ensure adherence to governance policies and procedures.
    • Coordinate required customs reporting activities.
    • Liaise with Customs authorities regarding new products, duties, taxes, and related matters.

    Knowledge, Skills & Experience

    Education

    • Bachelor's Degree in a related field or equivalent qualification.

    Skills

    • Extensive operational knowledge of Warehousing and Distribution.
    • Strong people leadership and talent development capabilities.
    • Excellent collaboration and influencing skills.
    • Understanding of local cultures and market dynamics.
    • Strong financial acumen with the ability to interpret and act on P&L performance.
    • Entrepreneurial and self-directed mindset.
    • Strong stakeholder management skills within a matrix organization.
    • Customer-focused with strong relationship management capabilities.

    Experience

    • Minimum 5 years of relevant experience in Warehousing, Distribution, Logistics, or Supply Chain Operations.

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

    Working at Maersk

    1 office day / week 2 office days / week

    A little flex time

    Company employees:

    100,000+

    Gender diversity (m:f):

    65:35

    Hiring in countries

    Australia

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    Belgium

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    Cambodia

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    Office Locations

    Company benefits

    Open to part time work for some roles
    Open to compressed hours
    In house training
    Health insurance
    Dental coverage
    Mental health platform access
    Compassionate leave
    Life assurance
    Annual bonus
    Referral bonus
    Employee assistance programme
    Employee discounts
    Adoption leave
    Private GP service
    Buy or sell annual leave
    Religious celebration leave
    401K
    Annual pay rises
    Enhanced pension match/contribution
    Learning platform
    Mentoring
    Enhanced maternity leave
    Shared parental leave
    Women’s health leave
    L&D budget
    Professional subscriptions
    Lunch and learns

    Awards & Accreditations

    3rd - Best Workplace Culture

    3rd - Best Workplace Culture

    Flexa awards 2026
    Best Workplace Benefits

    Top 10 - Best Workplace Benefits

    Flexa awards 2026

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