Senior Automation Specialist

Job Description

Continuous Improvement – Senior Automation Specialist

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Purpose of the position:

• To support Site Lead and Process Head on automation initiatives.

• To overall manage OTCX (One Team Customer Service) and MbM (Made by Maersk) productivity related tasks and ensure working efficiency is well maintained.

• To contribute to automation activities in OTCX and MbM well coordinate with other functions and sites on automation plans.

• To support and facilitate the global and area level projects in OTCX and MbM

Key Responsibilities:

• Collaborating with business teams, SME (Subject Matter Expert) to ascertain ‘Citizen led’ opportunities, identify end-user requirements and specifications; define automation solutions along stakeholders

• Maintain and develop automation tools and scripts, including company business systems, automation tools, database, applications, etc.

• Handle business-critical automation tasks and its improvements

• Enable faster and smarter business processes and employee productivity

• Research and evaluate emerging technologies, hardware, and software

• Create technical documentation for reference and governance.

• Establishes and revises database by conferring with analysts and programmers to code and retrieve data

• Train employees in using automation tools, and provide technical support when needed

Skills and Competencies:

• Good in one of developing language like JavaScript, C, Python or Excel VBA, .NET, Power Automate, Power BI, Gen AI

• Effective communication skills.

• Strong learning, reasoning and problem-solving ability.

• Excellent English required in verbal, reading and writing

• Equip with positive and constructive attitude with creative thinking for team improvement and business driving.

• Familiarity with Agile development technologies.

• Work independently/excellent time management skill and multiple tasks handling ability.

• Ability to work as part of a team or individually on a project; excellent time management skill and multiple tasks handling ability.

Preferred Educational Background / Work Experience:

• Bachelor’s Degree

• A minimum of 3 plus year's proven experience in technology position

• Experience in Service Industry

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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