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Maersk

Regional Head of Operational Excellence

Location:  Panama, Panamá, Panama City | Panama
Location flexibility:  1 office day / week, 2 office days / week
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Job Description

Maersk is a global leader in integrated logistics, connecting and simplifying supply chains worldwide. We are committed to diversity, inclusion, and equal opportunities, and we encourage applications from all qualified candidates.

As the Regional Head of Operational Excellence, you will be fully responsible for driving the development and execution of a unified strategy for Operational Excellence across Latin America´s Contract Logistics operations. The role ensures the adoption of continuous methodologies, process standardization, and performance optimization across all sites in the region, while fostering a culture of excellence and innovation to enhance customer satisfaction and operational efficiency ensuring delivery of financial targets through structured performance management and operational discipline.

Key Responsibilities:

  • Lead the development and execution of the regional Operational Excellence strategy, ensuring alignment with corporate objectives and consistent implementation across all sites.

  • Drive continuous improvement initiatives focused on process optimization, operational efficiency, cost reduction, and measurable business impact.

  • Define, monitor, and evaluate key performance indicators (KPIs), leveraging data analytics and dashboards to support informed decision-making.

  • Partner with Operations, Finance, and Commercial teams to ensure cross-functional alignment and successful execution of strategic initiatives.

  • Lead process standardization efforts, ensuring the adoption of best practices, governance frameworks, and consistent operational procedures across the region.

  • Champion innovation and change management programs, promoting the adoption of new technologies, tools, and methodologies to enhance operational performance.

  • Develop organizational capabilities by coaching teams, delivering training programs, and fostering a culture of accountability, collaboration, and continuous improvement.

Requirements:

  • Bachelor’s degree in engineering, Business Administration, Supply Chain Management, Operations Management, or a related field. Master's degree preferred.

  • Proven experience leading Operational Excellence, Continuous Improvement, Lean, Six Sigma, or business transformation initiatives within a regional or multi-site environment.

  • Strong knowledge of process optimization, standardization, performance management, and KPI governance across complex operations.

  • Strong financial and business acumen, with the ability to understand operational P&L drivers, cost structures, productivity metrics, and business performance indicators.

  • Proven track record in change management, including the successful deployment of new processes, tools, technologies, and ways of working across multiple locations.

  • Fluent English required; Spanish and/or Portuguese are highly desirable.

  • Experience in logistics, supply chain, warehouse operations, transportation, or contract logistics environments.

  • Experience leading regional Operational Excellence programs across Latin America or multi-country operations.

We are excited to see your interest in joining our team. If you want to use your leadership and business skills to make a real impact, we would love to hear from you — apply now!

#LI-MR2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at Maersk

1 office day / week 2 office days / week

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
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Company employees:

100,000+

Gender diversity (m:f):

65:35

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